As an Air Gateway Manager, you will oversee service execution, financial responsibility and personnel development for the Import and export teams. This is a great opportunity to strategically develop and lead a best-in-class air gateway team. You will have direct accountability for collaborating with other teams within our network to identify and drive competitive solutions based on customer demand. You will play a key role in gateway customer retention and growth, local carrier relationships and the selection and management of local warehouse providers and pricing strategies.

Responsibilities:

Personnel management and development of a dynamic team

Regular Branch Meetings to discuss opportunities, goals, trends and service updates.

Maintain an up-to-date database, inclusive of core lanes, service level pricing and carrier schedules.

Collaboration with all relevant regional leadership and air service line management to ensure efforts are in alignment with company and regional initiatives.

Proactive collaboration with the C.H. Robinson overseas gateway network on core lane carrier selection and performance evaluation.

Branch P&L oversight including creating annual budgets, goals and targets for the gateway consistent with the overarching goals of the Director, Air Services.

Ensure carrier strategies are aligned with the Gateway operation including lane-based development.

Directly accountable to ensure the air gateway team supports business development within our global branch network.

Working with the air leadership team to “activate the network” and promote gateway services.

Proactively participate as part of the customer retention team with owning customer branches.

Support route development, local and regional sales staff in tailoring optimal customer solutions throughout the region.

Collaborate closely with the air pricing teams to ensure volume growth and optimize profitability.

Marketing: working with corporate marketing, branches, and gateways on materials to support North America Air Services.

Assist new business development by acting as a 'Subject Matter Expert' to the branches as it relates to air services.

Support branches in the region through onsite visits working to enhance awareness and understanding of our capabilities as it relates to air services development. 

Creates and manages reporting functions which can track, measure and analyze performance and efficiency relative to our gateway product and services.

Required Qualifications:

High School diploma or equivalent

At least 5 years of Gateway experience

At least 3 years of direct people management experience

Preferred Qualifications:

Bachelor's degree or equivalent experience

High level of customer focused interaction with internal and external customers

Strong communication and coordination skills

Ability to work flexible hours as needed

Ability to lead, influence and manage a team of people

High sense of urgency with the ability to work with ambiguity

Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.  During the hiring process, your recruiter will provide more details. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.