**Manager Healthcare Technology Management** Job Duties This position will be responsible for the oversite of biomedical equipment services to development, implementation, integration, inventory, and life-cycle of imaging equipment. This position will provide the critical data needed to track Key Performance Indicators, contract vs. in-house support, and analyze team performance, comparing against targets and benchmarks. Work Schedule Day shift; full-time, Monday-Friday Location-West Region Job Duties Leadership Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others Motivate others through praise, recognition, and rewards Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible Coach and mentor technicians by providing feedback on performance and documentation habits Mentor, coach, and develop others to deliver continuous service excellence Administer MEMP to Key Performance Measures Manage Service Operations functions, such as service contracts and resources. Insure all documentation is completed for CM, PM, FSR, and all data integrity. Answer questions and meet with others to discern the root cause of technological/process problems Manage inventory (onboarding/off-boarding) Develop service strategies with an outlook of continuous process improvement. Provide metrics to Sr. Director and work to meet these requirements Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented Account Management & Development Build and maintain relationships with customers by employing interpersonal and conflict management skills Effectively collaborate with customers and vendors to develop win-win solutions Monitor each modality after setting financial and performance benchmarks Identify and pursue opportunities for business entry Manage financial performance Deliver Financial Commitments Develops and manages all facets of HTM and hospital departmental budgets and financial reporting processes to meet or exceed financial commitments. Provides counsel to client regarding purchases of new capital equipment. Seeks out new business opportunities for HTM within assigned hospital, and delivers base business growth. Education Associate's Degree in related field required Bachelor of Science degree in electronic engineering, business management, computer engineering and/or related field preferred Experience 8 years Healthcare technology management in the repair and maintenance of medical devices required 2 years leading Healthcare Technology Management field service technicians required Licenses and Certifications Drivers License-Valid drivers license required upon hire IT-ILC - IT Infrastructure Library Certification required within two years of hire Completion of Networking+ Foundation Course required within two years of hire Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), or Certified Healthcare Technology Manager (CHTM) required within two years of hire Skills Understanding of network and computer hardware. Ability to understand operational procedures, test procedures, and project management. Ability to perform detailed work and multitasking, and the ability to document all work performed according to established policy and procedures. Detailed oriented and have strong organization skills, maintain working relationships and networking with end users of medical devices and vendors. Education Associate's Degree in related field required Bachelor's Degree Bachelor of Science degree in electronic engineering, business management, computer engineering and/or related field preferred Experience 8 years Healthcare technology management in the repair and maintenance of medical devices and 2 years leading Healthcare Technology Management field service technicians required Licenses and Certifications Drivers License-Valid drivers license required upon hire IT-ILC - IT Infrastructure Library Certification required within two years of hire Completion of Networking+ Foundation Course required within two years of hire Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), or Certified Healthcare Technology Manager (CHTM) required within two years of hire Skills Understanding of network and computer hardware. Ability to understand operational procedures, test procedures, and project management. Ability to perform detailed work and multitasking, and the ability to document all work performed according to established policy and procedures. Detailed oriented and have strong organization skills, maintain working relationships and networking with end users of medical devices and vendors. Travel Requirements Local 50% to support other entities, rounding, staff, meetings, etc. **Why Texas Health?** At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”. Our award-winning culture is a tribute to our amazing employees. We’re thrilled to be a 2023 FORTUNE Magazine’s “100 Best Companies to Work For®” for the 9th year in a row! We strive to create an atmosphere of respect, integrity, compassion and excellence for all. We’re committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. Join us and to do your life’s best work here! As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here. Here are a few of our recent awards: · 2023 Fortune’s 100 Best Companies to Work For® (9th consecutive year & we're one of only three health systems to be recognized.) · Becker's Healthcare 2023 list of 150 top places to work in healthcare · America's Greatest Workplaces for Diversity 2023 by Newsweek magazine (We’re one of only six healthcare employers in Texas to earn a spot on the list.) · 2022 “20 Best Workplaces in Health Care” by Great Place to Work® and Fortune (8th consecutive year, 7th year as #1) · 2022 Companies That Care® list by PEOPLE magazine and Great Place to Work® Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more. Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.