North America Placement Support Manager Job Description

Guy Carpenter’s North America Broking Support Services unit (“BSS”) comprises a team of colleagues providing key reinsurance contracts, placement, and administrative support to our clients and customer-facing colleagues. 

The team plays a critical role in delivering our client value proposition while driving consistency and compliance. Our Placement Support Team is comprised of colleagues delivering key placement and administrative functions, ensuring complete and timely compliance with quality and regulatory- driven processes and procedures.

We are currently seeking a North America Placement Support Manager for Guy Carpenter's Broking Support Services team. This position can be based in our Philadelphia, New York, Seattle, Atlanta, Morristown or Edina, MN offices.

We will count on you to:

In conjunction with more senior team members, manage monthly revenue recognition process for assigned accountsHave oversight and responsibility for placement support on all team-assigned accountsSupport/coach/assist team members on all placement support activities, stepping in to assist where neededLead/monitor/update placement operational reporting/escalationLead and/or participate in placement support team meetingsActively monitor team status and re-balance/step into work as neededManage hiring process for open positions on team, including interviewing, hiring recommendations, on-boarding, trainingResponsibility for ongoing performance feedback, annual performance reviews, promotion recommendations, and performance remediation as neededImplement and lead BSS-wide objectives among the direct reports comprising your team

What you need to have: 

5+ years’ experience in underwriting/broking and/or reinsurance brokingStrong knowledge of and ability to appropriately apply reinsurance placement concepts and principles and familiarity with basic regulations of the region.Bachelor’s Degree; Risk Management degree a plusAdvanced MS Office skills, specifically a strong proficiency in PowerPoint & Excel

What makes you stand out:

Experience in managing reinsurance placement support functionsStrong people management and issue resolution skills and experienceForward thinking mindset

Why join our team:

- We help you be your best through professional development opportunities, interesting work, and supportive leaders.- We foster a vibrant and inclusive culture where can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $91,100 to $167,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.