Minimum 8-10 years of experience in Network, cloud & endpoint security operations.
• Periodic configuration review and suggestions for continuous improvement of client security posture.
• Handle L3 and above level technical escalations and resolve within SLA.
• Operations and maintenance of security solutions like Firewall, WAF, EDR, DLP, Email Security
• Configure & manage Netskope or Zscaler Proxy, VPN policies and troubleshooting server/ application connectivity issues.
• Work with development team and enhance WAF rules & troubleshoot when needed
• Participate in investigation of security incidents in coordination with internal teams, troubleshoot and document security incidents
• Monitor and investigate alerts related to Email Security and DLP solution. Perform on-going enhancement of DLP policies
• Work with cloud team in configuring & troubleshooting Firewall rules deployed in Azure & AWS.
• Understanding of any Privilege access management solution like - BeyondTrust or CyberArk will be a plus
• Excellent communication and advocacy skills, both verbal and written, with the ability to understand and communicate technical requirements
• Should be ready to work in US timezone 5pm to 2am IST - Monday to Friday
• Security certifications like CISSP, CCSP, or CISM will be a plus