Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

POSITION SUMMARY

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Position Summary: We are building something amazing. If you are smart, analytical, detailed and ready to be a difference maker, we want you to come join us and build something great! With a focus on controls and accuracy, we will provide the ability to make an imprint on our automation, our strategy and direction.

The Investor Accounting Manager will supervise the preparation of assigned monthly reconciliations for various clearing, PI, & TI custodial accounts for investors which could include FNMA, FHLMC, GNMA, or Private Portfolios.  The ideal candidate will have experience with all remittance types and understands how to calculate the Test of Expected P&I based upon various cutoff dates as well as experience leading dynamic teams and processes.

RESPONSIBILITIES

Confirm monthly reconciliations are produced and delivered in an accurate and timely manner including but not limited to balancing and resolution of aging items while meeting the contractual SLA for each investor with a high rate of accuracy. Resolve any coding issues with reports by working with management to make the necessary changes and update policies and procedures. Teach reconciliation skills and research methods to the team while constantly looking to improve performance and innovate through automation.Partner with Investor Reporting as well as internal departments to resolve reconciliation outages in a timely mannerWork with the staff to resolve any reconciliation errors and ensure proper documentationEnsure that wires are submitted to reporting team members to resolve reconciliation itemsReview reconciliations before they are submitted externally. This includes checks for formatting issues, month-over-month consistency issues, aged item review, full balance roll forward, and large transaction investigation. Develops and enhances operational procedures Assists with internal and external auditsHeavy use of Microsoft excel for data analysis and reportingHandle ad-hoc reporting or research as directed by management.

REQUIREMENTS

Bachelor's Degree in Accounting or Finance preferred.5+ years of Mortgage Servicing with 3+ years Investor Accounting experience requiredKnowledge of the GSE bank reconciliation process for test of expected cash, pool to security balancing, and clearing account balanceAdvanced MS Excel experience required including pivot tables, vlookups and other complex formulasProficient in MS Word and PowerpointSQL or other database reporting experience preferredServicing Director knowledge a plusProven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.Strong communication skills to interact with Senior Management and other business units.Working understanding of operational risks and related controls.Understanding of RegAB and USAP Guidelines

Company Perks:
•    15 Paid Time Off (PTO) days and 18 after 1st anniversary!
•    9 Paid Holidays
•    Employee Engagement Activities

 Company Benefits:
•    Medical (including Health Savings Account & Flexible Savings Account)
•    Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan 

•    Performance-based Incentives
•    Pet Insurance

•    Advancement Opportunities

Newrez NOW:

•    Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
•    1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
•    Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

•    Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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