Job Overview:

The Applications Manager’s role is to supervise and maintain the organization’s repository of software applications through best practices and the appropriate staffing and management of a technical team. The Applications Manager is responsible for ensuring the application systems and supporting application technologies operate at maximum efficiency, optimal cost effectiveness and highest level of customer satisfaction. The Applications Manager is also responsible for planning and coordinating the processes required for applications and systems necessary for business operations. This individual will apply proven communication and problem-solving skills to guide and assist application staff and other information technology teams on issues related to the design, development, and deployment of mission-critical information and software systems

Job Requirements:

Bachelor's Degree in Information Systems  Other relevant fields of study  Equivalent experience accepted in lieu of degree Proven experience in overseeing the direction, development, and implementation of software solutions  Excellent written, oral and interpersonal skills  Strong customer-service orientation 5-7 years experience in a related field

Job Responsibilities:

Complete staff performance recommendations on time. Recommend disciplinary action or promotionary path as appropriate. Manage project resources appropriately to ensure quality of work life balance. Provide team leadership to ensure projects are completed on time and on budget within the project schedule. Removes barriers to ensure projects and initiatives move forward on schedule. Escalates concerns appropriately while providing recommendations for r Performs definition, preliminary analysis, resource planning, project scheduling and develops project plans utilizing current methodologies and standards. When appropriate provide input related to project budget planning and forecasting. Ensure that project solutions, system acquisitions and modifications meet the goals and objectives of the requesting department. Provides guidance and direction to team members to ensure quality procedures, techniques and standards are followed.

 

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: 

 

Achievement of Annual Pillar Goals: 

1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance 

 

Leadership Competencies: 

TriHealth Way of Leading  TriHealth Way of Serving  Transformation Change  Drive for Results  Build Organizational Talent

 

Leadership Tactics: 

Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. 

Regularly Round on Team Members, using questions from the rounding log. 

- 25 or fewer team members = monthly 

- 26-50 team members = every other month 

- 51+ (and optional team members) = quarterly 

 

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages. 

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). 

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.