Manager IT Solutions, Acute Care Services Job Ref 2500431 Category Professional & Business Support Job Family Information Technology Department IT Solutions Acute Care Serv 1 Schedule Full-time Facility Shadeland Station Shadeland Ave Indianapolis, IN 46256 United States Shift Day Job Hours Monday - Friday 8:00 am - 5:00 pm After hours as needed for go-live and staff support **Join Community** Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. **Make a Difference** The Manager of IT Solutions is responsible for managing people and processes needed to ensure optimal performance in implementing and supporting Community Health Network’s clinical applications, including, but not limited to the Electronic Health Record (EHR) – Epic CareConnect, and other core clinical applications. This position is responsible for but not limited to: + Ensuring the optimal performance of assigned IT Solutions teams including service, quality, regulatory compliance, and efficiency. + Able to mobilize staff resources, establish trusting relationships manage people effectively, and demonstrate emotional intelligence capabilities. + Collaborates with IT Leadership to develop internal staff and assign departmental resources to projects and activities based on prioritizing enterprise initiatives, departmental requirements, and individual needs. + Develops, implements, and maintains IT Solutions operational process to meet ongoing network priorities. **Exceptional Skills and Qualifications** Applicants for this position should possess a comprehensive understanding of IT applications, infrastructure, and security requirements, particularly as they relate to the clinical environment. Applicants should communicate effectively bother verbally and in writing with all levels of the organization. + Three (3) or more years of experience with Community Health Network’s IT Solutions team or five (5) or more years of health care and/or clinical application support experience is required. + Two (2) or more years of leadership/management experience is preferred. + Demonstrates strong listening skills and effective communication. + Builds, motivates, and leads high-performing teams. + Empathizes and relates well with colleagues and clients. + Networks effectively to build professional connections. + Utilizes strong interpersonal skills to interact with others. **Why Community?** At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.