Altamonte Springs, Florida, USA
9 days ago
Manager Learning Experience Delivery

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Time Off from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Monday – Friday

Location: 893 Hope Way Altamonte Springs, FL 32714

The role you’ll contribute:

The Learning Experience Manager works under the direction of the Sr. Manager and is responsible for supervising the learning experience team in the design, delivery, and logistics of learning programs. The Learning Experience Manager will play an integral part in the development and delivery of learning projects and initiatives within Organizational Readiness (OR) and delivers optimal results that enable employees to demonstrate knowledge, skills and abilities within their job duties. This role focuses on conceptualizing and executing comprehensive learning strategies through partnership and collaboration with leaders across the organization.

The value you’ll bring to the team:

Conceptualize, socialize, drive and execute comprehensive training plans and activities for major operational and project-based change initiatives.

Supervises and oversees the daily operation of the training team including training delivery via virtual and in-person modalities for courses, workshops, classroom and web solutions, super user engagement and development model to support the deployment of learning for impacted stakeholders, collaborate in development of strategy for super user programs.

Serves as primary point of escalation for risks and issues identified by supervised team members. Maintain frequent communication with the Sr. Manager of individual progress, training development status, personnel performance concerns, team development plans and activities.

Work with cross-functional project team members to identify and develop learning solutions for complex project issues, partnering closely to ensure active exchange of information and communication among team.

Operate within a cross-functional team of readiness resources to formulate plans and activities to support change initiatives and ensure successful implementations.

Assess lessons learned from learning delivery experiencesand recommend solutions to identify and close training gaps; Improve on delivery techniques with continuing education via knowledge share, webinars and other available learning platform; Successfully resolves student and stakeholder concerns; facilitates knowledgetransfer.

Assess incoming training and learning requests, scope the project, create a delivery timeline and work collaboratively to determine the best method for delivering the training.

Provide direction and leadership in content development; analyze needs, tasks, learning environment and develop learning objectives and requirements. Provide leadership in solving for training delivery contingencies, identifying, solving, and escalating issues and risks as needed.

Design and develop learning experiences to support stakeholder readiness including, but not limited to; virtual, e-learning, instructor led courses, videos, workshops, classroom andweb solutions that align with organizational goals.

Establish recurring mechanism for learning team to report progress, status, risks to timelines andtraining development and delivery projects. Efficiently prioritize and plan training development activities to meet ever changing demand as projectlife cycle matures.

Serves as a member of the Organizational Readiness leadership team, exemplifying leadership skillsand mission orientation; Ensures linkages with other team activities; Participates in project teammeetings.

Administrative tasks (updating project plans, status reports, maintenance of learning solutions, pulling reports, etc.).

Facilitate (ILT, webinars, VILT, etc.) learning solutions.

Role may require up to 25% travel throughout year.

Qualifications

The expertise and experiences you’ll need to succeed :

EDUCATION AND EXPERIENCE REQUIRED :

Bachelor’s Degree Required; Preferably in Education, Learning or related field

5 years of experience in Learning design and delivery

Minimum of one year of responsible leadership experiences in management or supervisory positions.

Experienced with course authoring tools (Captivate, Lectora, Articulate,etc)

EDUCATION AND EXPERIENCE PREFERRED:

Master's Degree in Education or learning related field

Experience in project related work

Experience working in healthcare industry, preferrable in an acute care setting

Experience in technology adoption for large transformations

Exposure to project management

Exposure to Change Management strategies, methodologies, and frameworks

LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:

Learning or Training Related Certificate (CPLP, SPHR, E-Learning, ID, etc.)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Human Resources

Organization: AdventHealth Corporate

Schedule: Full-time

Shift: 1 - Day

Req ID: 24038806

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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