**Job Summary:** We are looking for a Lifecycle Services Leader with a broad experience within process industry and automation projects to cover the following categories that has a skills profile aligned with the services business forecast, driving services Contracts of Ovation Control System, Industrial Software Solutions and will be leading and guiding a team of service engineers to achieve departmental and organization goals. Responsible for maintaining and developing a Service team capable of providing high quality of service to Ovation users and you will look after all Service execution activities of designated install base customers covering PAN India, Bangladesh and Sri Lanka to achieve the agreed sales revenue for the designated product lines and solutions. If you consider yourself an outstanding talent, with a shown technical knowledge and this sounds like an excellent opportunity to you! Then do not hesitate to submit your application. **In This Role, Your Responsibilities Will Be:** + Present service delivery capabilities to customers during the sales phase; + Act as the main point of contact for allocated customers; + Look after resource utilization efficiently and ensure delivery on schedule and within budget; + Coordinate customer critical issues with the Global Service Center; + Disseminate safety notices and important KBA to service team; + Fostering a “Think Customer” + Develop positive relationships with collaborators to improve customer happiness; + Align service capabilities with Emerson’s strategic direction that enhance service offerings; + Allow teams to craft Ovation Advantage opportunities for incremental business; + Lead teams to educate/ integrate customers with new technologies and Value solutions selling for another Non-Ovation System in existing /Install base customer campus; + Collaborate with the Lifecycle Sales team to target existing customers for different solution offerings, such as Evergreen Programs, Upgradation/Migration, and Expansion leads/pursuits + Cultivate an environment of continuous improvement and innovation ; + Accountable for the delivery of Long Term Service Agreements (LTSAs) for defined customer sites; + Ensure effective communication with customers, employees, and internal teams + Work ethically in compliance with Emerson standards. + Should be able to work independently. + Work as an individual contributor and as a team member and gel with the existing team + Technical presentations and Demos at customer locations. **Who You Are:** You move beyond traditional ways of doing things; push past the status quo. You create a positive and motivating working environment. You masterfully match people to assignments. You decisively make high-quality decisions, even when based on incomplete information or in the face of uncertainty. **For This Role, You Will Need:** + A minimum 9-12 years of relevant work experience in Lifecycle Service with strong experience of working & customer engagements. + Experience in leading teams and handling customer relationships; + Power plant automation concepts and appropriate interpretation of requirements. Earlier experience in dealing with power plant customers is a plus; + Ability to handle multiple internal and external partners efficiently; + Open to travel to customer sites or other service locations in the country/region as required; **Preferred Qualifications that Set you apart** + Excellent knowledge of at least one Distributed Control System. + Hands on Experience of Commissioning, Maintenance, troubleshooting on OVATION DCS will be an added advantage. **Our Offer to You:** By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emerson's compensation and benefits programs are designed to be **competitive within the industry and local labor markets** . We also offer a **comprehensive medical and insurance coverage** to meet the needs of our employees. We are committed to creating a global workplace that **supports diversity, equity and embraces inclusion** . We welcome foreign nationals to join us through our **Work Authorization Sponsorship** . We attract, develop, and retain exceptional people in an inclusive environment, where all **employees can reach their greatest potential** . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. We have established our Remote Work Policy for eligible roles to promote **Work-Life Balance** through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a **Safe Working Environment** across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 24012968 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.