Manager - Network Engineer Location: Phoenix, AZ, US Date: Oct 11, 2024 **Requisition ID** : 17907 **Join us in building a better future for Arizona!** SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. **Why Work at SRP** At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power. SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits: + Pension Plan (at no cost to the employee) + 401(k) plan with employer matching + Available your first day: Medical, vision, dental, and life insurance + Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave) + Parental leave (up to 4 weeks) and adoption assistance + Wellness programs (including access to a recreation and fitness facility) + Short and long-term disability plans + Tuition assistance for both undergraduate and graduate programs + 10 Employee Resource Groups for career development, community service, and networking **Summary** We are seeking a highly technical manager to oversee the operations, maintenance, and compliance of all operational technology systems at SRP power plants. This role is critical in ensuring the reliability and security of our energy production systems, with a strong emphasis on compliance on Safety, Cyber Security, Reliability, and NERC CIP (North American Electric Reliability Corporation Critical Infrastructure Protection) and other relevant operational and protection (O&P) standards. **Please note the below requirements for this role:** + **Ability to support teams 24/7 operational responsibilities.** + **Ability to drive to Power Plants regularly. While there is flexibility, this is not a work from home job.** **What You'll Do** + **Technology Management:** Oversee the deployment, maintenance, and upgrading of software and hardware used in operational technology (OT) environments. Ensure all OT systems are running efficiently and are integrated with IT systems where necessary, without compromising security or compliance. + **Operational Support:** Provide ongoing activities and processes that ensure the reliability, availability, and performance of Generation applications. Additionally, focus on data correctness and timeliness as this has a significant impact on decision-making processes and the overall success of Power Generation. + **Compliance:** Ensure all OT systems and practices comply with NERC CIP standards to protect critical infrastructure from cyber threats. Develop, implement, and maintain policies and procedures to meet or exceed compliance with industry standards including O&P requirements. + **Incident Response:** Act as a key responder in the event of system failures or security breaches, coordinating recovery efforts to minimize downtime and impact. Exercise and manage incident response plans tailored to OT environments. + **Risk Management:** Identify potential risks and develop mitigation strategies to ensure that projects are delivered without any adverse impact on the organization. Monitor the progress of projects and take corrective action as required to ensure that they remain on track. + **Team Leadership:** Lead a team of engineers, providing guidance, training, and performance management. Foster a culture of continuous improvement, safety, and compliance within the team. + **Reporting and Evaluation:** Ensuring that program activities are properly documented and evaluated and providing regular reports to stakeholders on program outcomes and impact. + **Budget and Resource Management:** Provide input to the development and management of budgets for various projects and initiatives, ensuring that costs are kept within the approved limits. Allocate resources effectively to ensure that project activities are adequately resourced. + **Stakeholder Collaboration:** Work closely with various departments throughout SRP to ensure a cohesive approach to operations and cybersecurity across the OT systems. Liaise with vendors, regulatory bodies, and other external parties to stay updated with the latest in technology and compliance requirements. + **Planning and Execution:** Lead projects involving the installation or upgrade of OT systems, ensuring that they are completed on time, within budget, and to the required quality standards. Coordinate with various stakeholders such as engineers, contractors, and vendors to ensure smooth project implementation. **What It Takes To Succeed** + Seven years of experience. + IT Infrastructure experience – required. + Engineering Degree – preferred. + Technical knowledge of SCADA systems, PLCs, DCS, and other control systems – preferred. + Experience in infrastructure operations with strong skills in core data center tools and methodologies. + Demonstrated leadership, teamwork, and customer service skills are essential. + Proven communication skills and the ability to form productive working relationships. + Project planning, organizational, and time management skills. + Ability to successfully deliver technical solutions to business problems. + Ability to work with business stakeholders and IT technical staff in a team environment. + Ability to direct emergency situations with a calm and focused demeanor. + Excellent understanding of cybersecurity principles as they apply to OT. + Exceptional problem-solving skills, with the ability to work under pressure. + Strong leadership and communication skills. + **Ability to support teams 24/7 operational responsibilities.** + **Ability to drive to Power Plants regularly. While there is flexibility, this is not a work from home job.** **Experience** Minimum of 7 years cumulative and progressive professional experience **Education** Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment. **Hybrid Workplace** SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19). **Drug/Alcohol Policy Statement** To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process. **Equal Opportunity Employer Statement** Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law. **Work Authorization** All candidates must be legally authorized to work in the United States. Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's. **Nearest Major Market:** Phoenix