Start with a job, stay for a career.

 

For over 100 years, Edward Rose & Sons has been committed to career development for our team members.  We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

We are currently looking for a Manager of Ancillary Services to join our team in Bloomfield Hills, MI.

The Manager of Ancillary Services plays a key role in identifying, implementing, managing, and optimizing revenue-generating opportunities beyond the core products and services. The Manager of Ancillary Services is dedicated to developing strategies for increasing revenue through ancillary products, add-ons, and complementary offerings, while fostering collaboration with various teams to drive incremental revenue and enhance overall profitability.  This role works in tandem with a team of Revenue Managers, working closely on tactical items while also implementing and executing Ancillary Revenue initiatives.

What are the responsibilities of the Manager of Ancillary Services?

Create Ancillary Revenue strategy and multi-year roadmap, building out which ancillary opportunities to pursue and establish over time. Monitor and analyze the performance of ancillary revenue streams and make data-driven recommendations for improvement. Build business case and outline justification for recommendations and initiatives to gain buy-in. Develop pricing strategies and implement efficient processes for all ancillary products and services to maximize profitability. Provide support to service groups in terms of market and competition research while identifying areas of opportunity and overall performance. Support the creation of budgets and methods of tracking performance variances. Collaborate with the Operations and Marketing teams to create campaigns promoting ancillary offerings. Analyze customer data and behavior to segment and cater to intended audiences for specific ancillary offerings. Track, analyze, and present to leadership all ancillary services and fees for all markets in which the Company is present. Create and manage budgets for all ancillary revenue items, including capital expenditure (CAPEX) needs and required underwriting. Develop, negotiate, and implement ancillary service contracts for existing and new services. Identify potential ancillary revenue opportunities, best practices, and emerging trends through market research. Collaborate with all areas of the organization, building consensus and creating processes with all stakeholders. Partner with functional teams to ensure proper implementation of programs and pricing, including process workflows.

What are the role requirements?

Bachelor’s degree in Finance, Business Analytics or related field is required. A minimum of 5 years of revenue management, financial analysis, ancillary services or related experience is required. Proven experience in revenue management, business development, or onsite operations is required. Previous experience in property management or related industry is preferred / required. Strong analytical skills with the ability to interpret data and make strategic recommendations. Strong organizational skills and the ability to build effective cross-functional partnerships. Must be proficient with Microsoft Office programs. Advanced Excel skills with a strong background in financial and ROI analysis. Experience using Yardi Voyager or related property management software is preferred. Ability to be organized, detail-oriented, and to work effectively in a fast-paced environment. Ability to work cooperatively and respectfully with others. Must possess exceptional organizational and time-management skills, including the ability to balance and prioritize simultaneous projects and tasks. Strong written and verbal communication skills are required. Must present the ability to execute job duties under stressful circumstances such as last-minute deadlines or other difficult situations. Maintains a high level of confidentiality. Must be willing to travel to various locations via private or public air transportation and locations within driving distance via car multiple times a month, including overnight trips. Regular attendance, work ethic and strong interpersonal skills are required for success in this position. Must have a valid driver’s license and reliable transportation.

What's in it for you?

Comprehensive benefits package, including 401(k) with company match On the job training and development Generous paid time off programs Competitive compensation plan with bonus opportunities Great work environment Opportunities for advancement Discounted apartment home

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.

Our Mission, Vision, and Values:

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.