The Manager of Business Intelligence - Global Forwarding responsibilities include providing operational and strategic report development and support within C.H. Robinson’s standard reporting platforms. Successful candidates will manage a team that performs various levels of data analysis, process analysis, requirements clarification and documentation, stakeholder analysis, and data reporting in support of Finance and Accounting department operations and project goals, primarily in the Accounts Receivable, Accounts Payable, Indirect Procurement, and Carrier Services disciplines. Other responsibilities for this role include helping to build a culture of excellence, teamwork, inclusivity, and technological advancement.

***This position requires 1 in office day/week at either our Eden Prairie, MN or Wood Dale, IL office

Responsibilities:Lead the data analytics team to ensure timely, accurate, streamlined, and consistent reporting and analytics for all internal and external customersDevelop, enhance, and/or resolve issues related to performance scorecards, data visualization dashboards, and ad-hoc reportingLead the team strategy to drive prioritization of different projects based on value and effort requiredGuide corporate Technology partners as a business liaison helping to focus enterprise business intelligence initiativesPartner with Finance and Business leadership in the planning for strategic initiatives and help guide roadmap creationFocus efforts on project goals and objectives; proactively search for creative alternatives to improve processes and procedures Apply extensive knowledge of a broad range of technologies in a self-directed fashionSelect appropriately from a wide variety of standard techniques and apply them successfully to resolve the most complex scenariosOversee the use of standards within the team and proactively identify new standards for the team and othersContinuously seek out knowledge of emerging technologies and creates the department learning roadmapEffectively articulate complex technical concepts using a variety of techniques and adjust content, style and language based on the intended audienceDrive innovation and challenge technical assumptions; analyze new ideas for potential adoptionServe as a trusted advisor whose input is sought by a broad range of stakeholders throughout the organizationPossess a broad spectrum of knowledge crossing modes, applications, software, and business processesDemonstrate a comprehensive understanding of business needs and understands the criteria involved in making decisions and effectively addresses underlying problems Lead and direct the team on reporting and analytics best practices and principlesIdentify potential savings opportunities and reporting solutionsMentor and challenge others to develop their skills, act as a role modelPartner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talentManage annual merit and equity programs for assigned team to align compensation with performance resultsOutline employee role accountabilities and expectations; manage performance to drive the right behaviors and improve results and provide useful real-time coaching, feedback, and mentoring, development activities and stretch assignments; support employees with problem resolutionModel the CH Robinson leadership principles and visibly lead and support change management including active involvement in communication, implementation, and reinforcement

Required Qualifications:Bachelor’s degree from accredited college or universityMinimum 5 years of demonstrably complex reporting and analytics experienceMinimum 2 years of experience leading and managing teamsExperience using reporting and data analytics toolsSQL knowledge Demonstrable knowledge of performant design and tuning of queries and visualization tools

Preferred Qualifications:Degree in Computer Science, Business Administration, Engineering, or a related fieldTransportation knowledge, preferably with Global ForwardingMaster's degree from an accredited college or universityAdvanced programming language coding experience (e.g., R, Python)PowerBI knowledgeDemonstrable application of relational database conceptsDemonstrable application of dimensional database conceptsAdvanced experience with Microsoft analytical and reporting tools Knowledgeable in Technology and continuous process improvementAdvanced proficiency in Microsoft Office Suite of programsStrong organization and problem-solving skillsSelf-starter, innovator, and positive team player with ability to work with little or no supervisionAble to quickly identify problems and find creative/logical solutions with minimal assistanceTransportation knowledgeProject Management experienceValues a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page.