Position Objective
The Manager of Sterile Processing is responsible for planning, managing, and evaluating the daily operations of Sterile Processing Department and all facets of sterile instrument processing and associated functions in an efficient manner and are compliant with manufacturer recommendations, professional standards, internal policies/standards/procedures and applicable regulatory requirements. Work is strongly focused on identifying/ensuring customer/patient satisfaction through timely and effective infection control processes, sterility assurance and product availability and an incumbent are accountable for keeping potential risk for infection at a minimum by monitoring all phases of reprocessing devices and reusable equipment.
Performance Expectation
Act in a manner to promote optimal service management. Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed. Oversees daily operation, scheduling, and performance of all CSR staff to meet the needs of the immediate department. Provides effective communication of policies and procedures to assigned personnel. Participates in development of supply, processing and distribution, goals and objectives. Recommends new programs or procedures to effect improvements in services. Maintains current knowledge of licensing and accreditation body requirements and provide for compliance as authorized. Audits compliance with decontamination, cleaning, sterilizing, and related practices of instrumentation, and patient care equipment as required. Ensures the department is in compliance with OSHA regulations. Serves on assigned Hospital committees and ensure compliance with committee standards and any applicable local, federal, or state law regulations. Interprets departmental goals, objectives and policies to personnel. Initiates and develops policies, systems, and procedures - implement as authorized and ensure compliance. Interviews, selects, and provides for orientation, training and scheduling of assigned personnel. Develops work performance standards, evaluates performance, and recommends appropriate personnel actions such as promotion, transfer, pay increase, termination, etc. Responsible for efficient and effective utilization of assigned space and layout and cleanliness of workstations and storage areas. Develops best work methods and provide for safe work conditions. Investigates complaints regarding SPD or services rendered, resolve complaints, or recommends resolution to Director of Perioperative Services. Provides for timely service and repair of all movable patient care equipment and SPD equipment including sterilizers, decontamination and cart washers. Maintains current knowledge of developments through journals, workshops, seminars, participation in association activities, and current regulatory requirements. Performs related technical, administrative, and supervisory duties as required. Develop and monitor operating and capital budgets in all areas of responsibility; prepare monthly budget variance reports for Director which examine budgeted versus actual expenditures. Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Coaches’ colleagues on cultural diversity and addresses workplace horizontal violence and impairment. Demonstrates accountability to self and others for safe work hours, time management and healthy lifestyles. In conjunction with the Purchasing Department, develop and monitor all Surgical Central Processing equipment buying/renting issues. Independently run the department on off-shifts and weekends or in the absence of the director. Ensure all clinical personnel have breaks consistent with labor laws. Performs other duties as assigned.