Our Company PharMerica Overview The responsibilities of theManager of Collectionsis to develop and implement strategies to effectively manage and collect outstanding debts owed to our organization. Minimize bad debt, DSO, and credit risk. Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. An ideal candidate would have strong leadership skills with experience in medical revenue cycle management across multiple sites and process improvement. This position is a remote opportunity with approximately 5% travel. Applicants can reside anywhere within the Continental USA. We offer: Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Employee Discount Program 401k Paid-time off Tuition reimbursement Non-retail/Closed-door environment Short Term Incentive Bonus If your passion is service excellence and top-quality care come join our team and apply today! *Position will be posted for a minimum of 7 business days Responsibilities + Creates and implements procedures for maximizing debt recovery while maintaining positive customer relationships + Ensures employees are following company policies and providing excellent customer service; providing guidance, support, and training as needed + Implementing measures to improve productivity and success rates + Provides guidance on available discounts and other available payment arrangements in accordance with company policies and legal requirements + Prepares regular reports on collections activities, presenting data and insights to upper management + Collaborates with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues + Make sure the collection department is following company policies and regulations + Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results + Relies on experience and judgment to plan and accomplish goals + A degree of creativity and latitude is expected + Performs other tasks as assigned + Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards + To perform this job successfully, an individual must be able to perform each essential duty satisfactorily + The requirements listed above are representative of the knowledge, skill, and/or ability required + Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Qualifications + Associate’s degree required + Bachelor’s degree desired + Four years of experience in discipline, preferably in a supervisory or managerial role required + Six years of experience in discipline desired + Strong knowledge of collections practices, laws, and regulations. + Excellent verbal and written communications. + Proven leadership skills. + Strong problem-solving skills required ** The physical requirements/demands of the position will be standing, sitting, walking and lifting** About our Line of Business PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook (https://www.facebook.com/PharMericaCorp/) , Twitter (https://twitter.com/PharMericaCorp/) , andLinkedIn (https://www.linkedin.com/company/pharmerica/) . Salary Range USD $80,000.00 - $95,000.00 / Year ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-CO-LONGMONT ID 2025-161778 Line of Business PharMerica Position Type Full-Time Pay Min USD $80,000.00/Yr. Pay Max USD $95,000.00/Yr.