Los Angeles, CA, 90006, USA
19 days ago
Manager of Program Experience
MANAGER OF PROGRAM EXPERIENCE JOB SUMMARY The Cesar Chavez Foundation Education Fund is seeking a partnerships-oriented and student outcomes-driven leader who will collaborate with our districts to oversee smooth implementation of CCF programs across multiple districts. The Manager of Program Experience will manage a portfolio of district partners, establish and maintain authentic relationships, be the face of CCF with our district partners leading all program set-up, support and business operations to ensure our programs achieve our goals for students and educators. EDUCATION AND EXPERIENCE • Experience managing complex projects to achieve student and educator goals • Understanding of instruction and assessments • Bachelor’s Degree required (Masters preferred) • 5-7 years of operations or program implementation experience in the field of education ROLE RESPONSIBILITIES Launch and Monitor Program Implementation: • Serve as the first line of communication and support to our district partners when preparing and implementing a program • Provide a high level of service and dedication to students and teachers across our district partners, responding to pre- and during-program requests and concerns • Develop and implement project plans including goals, timelines, and responsibilities and effectively communicate these plans with your internal team of program design colleagues and part-time consultants • Evaluate project outcomes on an ongoing basis and recommend improvements for future projects • Develop new systems to maximize quality and efficiencies as our programs grow and scale into additional districts Business Support: • Oversee district partner invoicing and payment processing • Review contracts to ensure partner needs are fully understood and all aspects of partnership are fulfilled with excellent quality • Support with vendor and consultant payments Cultivate Partner Relationships: • Develop and maintain relationships with various stakeholders including district administrations that lead to strengthening the implementation • Help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization Managing Team & Collaboration: • Implement plan to hire and recruit support staff • Trains, coaches, and evaluates support staff • Design systems and make recommendations to increase role clarity and efficiency • Collaborates and supports other team members and departments, as appropriate QUALIFICATIONS AND DESIRED CHARACTERISTICS • Thorough knowledge of TK-8 education landscape and embodies a deep-seated belief in the ability of students in under-resourced communities to achieve • Baseline knowledge and language about TK-8 instruction and assessment • Ability to translate new ideas into easily digestible plans, presentations and programs • Ability to be nimble, try out new ideas and improve programs as they develop • Highly organized and detail-oriented • Team player; Pitches in wherever needed to help the team's work lead to success. Ability to collaborate with others on fast-moving projects. • Excellent written and verbal communication skills, leading to the ability to form relationships with multiple stakeholders (school leaders, district staff, teachers, consultants, community organizations) • Motivated to use data and performance metrics to drive continuous improvements and achieve the results that matter most • A strong interest in constant developing and learning • Personifies the social justice ideals and values espoused by Cesar Chavez and embodies the Si Se Puede! attitude fueling the Farmworker Movement LOCATION Southern California, Los Angeles-based COMPENSATION RANGE $70,000-$75,000 annually DOE
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