The opportunity
Delaware North is hiring a full-time Manager of Risk Management to join our team in Buffalo, New York. As a Manager of Risk Management, you will be responsible for actively managing the life cycle of all reported casualty claims to include workers’ compensation, general liability, and automobile liability. If you have experience managing claims, analyzing risks, and working to improve safety and compliance, apply today!
PayMinimum – Anticipated Maximum Base Salary: $95,900 – $129,400 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resortsWhat will you do? Analyze claim trends, recommend risk control measures, and implement mitigation strategies to improve outcomes Monitor and review claims, ensuring accuracy, completeness, and timely resolution while collaborating with third-party administrators and brokers Lead problem-solving efforts, applying analytical thinking to develop innovative solutions for complex risk management challenges Provide guidance on insurance costs, address stakeholder inquiries, and recommend best practices to enhance processes and compliance Oversee projects or initiatives with moderate risk and complexity, ensuring alignment with business objectives and industry standards
More about you Bachelor’s degree or equivalent work experience Previous insurance coverage experience coupled with workers comp, general liability and auto claims experience required. Ability to work with internal stakeholders, defense attorneys, claim adjusters, and insurance broker claims advocates Knowledge of jurisdictional workers’ compensation statutes, typical litigation procedures, casualty claims adjustment principles, medical management processes, and related medical and legal terms multi-state insurance experience preferred. Knowledge of practical and prudent risk control or loss prevention measures and techniques Effective negotiation skills Excel and Powerpoint experience.
Shift details
Day shift
Who we areOur business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.