Description We are seeking a dynamic Sales Administration professional to lead and optimize our sales operations across domestic, international, and e-commerce channels. This role drives customer satisfaction, operational efficiency, and cross-functional collaboration to support company objectives, with a strong focus on EDI processes. Responsibilities: · Order Management: + Accurately enter and process customer purchase orders, including PO acknowledgment, sales order creation, proforma invoices, routing requests, label generation, and invoicing. + Communicate order shipping timelines, back-orders, and out-of-stock updates to customers. Request updated POs for out-of-stock items. + Coordinate with operations on stock availability and back-order fulfillment dates. + Proficiency in working with major retail customers such as Target, Walmart, Amazon, and Kroger, including familiarity with their systems and processes (e.g., Partners Online, Seller/Retail Link, Vendor Central). + EDI Operations: + Lead the end-to-end EDI onboarding process, including testing, implementation, monitoring, and troubleshooting. + Manage EDI transactions (POs, acknowledgments, ASNs, ship notifications, and invoices), resolve errors, and ensure successful acceptance testing with trading partners. + Collaborate with EDI vendors and trading partners to validate, test, implement, and maintain EDI transactions, ensuring successful acceptance testing. + Shipping and Logistics: + Liaise with customers, freight forwarders, and warehouses to coordinate, route and schedule freight pickups, ensuring timely shipments. + Prepare and manage shipping documents, such as BOLs, packing lists, and routing requests. + Ensure warehouse operations align with customer shipping timelines and demands such as routing and labeling guidelines. Requirements + Bachelor’s Degree in Business, Supply Chain, or related field (or equivalent experience). + 5+ years in sales operations or support, preferably in personal care or haircare industries. + Expertise in EDI systems (PO processing, ASNs, invoicing), including onboarding, testing, and troubleshooting. + Proficiency with QuickBooks, OpenText, SPS Commerce, and advanced MS Office tools. + Strong analytical, organizational, and leadership skills with a focus on continuous improvement. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .