Trust Advisor Manager This role is responsible for managing a team of 8-12, including Trust Advisors, Trust Administrators and Trust Client Assistants ensuring compliance with corporate and regulatory policies and practices in the administration of Trust accounts. Individuals in this role would utilize their fiduciary/administrative expertise in addressing issues in the region's book of business, provide fiduciary training as needed, and are a resource to their colleagues while managing their own book of HNW and complex Personal Trust Accounts. Individuals in this role have indirect responsibility for new business development and they have direct responsibility for ensuring a client experience that exceeds expectations along with reducing attrition. Position Responsibilities: Administration/Compliance * Manage large and perhaps more complex personal trust accounts in accordance with the terms of the various governing documents, applicable law, corporate and personal trust policies which are consistent with the needs of the principals, income beneficiaries, and remaindermen. * Review, analyze and interpret documents for direction; evaluate account information for completeness and accuracy, monitor and review account transactions, respond to incoming correspondence and client requests while ensuring decisions are made in a prudent and responsible fashion. * Always provide premier client service to include interactions with Financial Advisors and families while ensuring decisions are aligned with fiduciary requirements. Coordinate the completion of all Relationship reviews assigned to Trust Officer and Trust Administrator. Ensure that the usage of Coverage is adhered to on a regular basis. * Coordinate the implementation and review of investment programs, working with the Advisor Solutions Investment Unit and Trust Partners. * Collaborate with the appropriate internal partners to resolve and respond to issues brought forth by principals, income beneficiaries, and remaindermen such as requests for special distributions, fee issues, or disputes. * Perform trust compliance requirements including but not limited to Administrative Account reviews on all accounts in accordance with policy, presenting proper documentation and rationale for discretionary actions, completing all required corporate compliance training, and ensuring account administration aligns with all policies. * Remain current on fiduciary/tax/legal changes that impact administration of accounts. * Meet all requirements for remediation of exceptions or any other issues with accounts that require attention. * Create an atmosphere of accountability for client service, an expectation of proactive client contacts and an expectation that colleagues adhere to client communication guidelines. * Responsible for ensuring colleagues are compliant with expectations for their account administration i. e. administrative reviews are completed timely each month, overdrafts are cleared within 45 days, outstanding exceptions are addressed ongoing and remediated timely. New Business Development * Assists new business opportunities with the Business Development Officers (Fiduciary Strategists) participating, as needed, in prospect and client meetings to expand existing relationships. * Attend meetings and provides presentations with internal and external referral sources to encourage business development. * Provide the opportunity for colleagues to create or expand connections with centers of influence, while creating opportunities for themselves. Leadership and Management * Provide leadership and mentorship to team members creating opportunities for growth and development within their roles. * Participate and assist programs to improve efficiencies, improve client service and/or to improve business outcomes for Comerica Trust Alliance. Actively contributes to the team, collaborating and providing feedback on operational improvements. * Supervise direct reports in management of day-to-day activities, enhance their professional development, and improve staff performance. Review reports which assist in measuring the overall performance of the designated work unit. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled