Job Summary The Manager Pharmacy Operations is accountable for managing staff, operations, systems, and resources to ensure optimal results and high employee engagement. The Manager is responsible for continuous monitoring of pharmacy processes to promote a safe and efficient environment. Assures that the department is run according to organizational policies and regulatory requirements. Provides leadership for the overall daily operation of the Pharmacy in providing safe and effective pharmacy services. Manages the operations and functions of IV admixture services assuring that all operational and regulatory requirements are met. Develops and updates policies and procedures to comply with regulatory requirements and best practices. Monitors workflow on an ongoing basis and formulates strategies for continuous improvement. And accountable for maintaining workplace safety. Essential Functions Leads, organizes, and monitors the operational functions of the department to ensure efficient and safe workflow with appropriate coverage is consistently achieved. Oversees drug diversion prevention and monitoring activities including ensuring adherence to policies and procedures. Accountable for safe and efficient IV admixture service operations in compliance with regulatory requirements. Has all the responsibilities of the designated person for all sterile and non-sterile compounding as defined by regulatory bodies. Manages pharmacy automation including monitoring, reporting, and process improvement. Designs, implements, and executes departmental performance improvement activities relative to safety, best practices, and regulatory compliance. Provides corrective action for performance improvement and medication management events, documenting action taken and implementing preventative measures. Manages the departmental schedule and ensures optimal staffing for workflow needs. Provides oversight for drug procurement, storage, inventory management and dispensing procedures. Develops and updates departmental and hospital policies and procedures to comply with regulatory requirements and best practices. Participates in departmental, hospital, and health system committees and task forces; consistently contributes and makes recommendations. Coordinates and monitors activities to effectively provide orientation, ongoing training, education programs and evaluation processes for pharmacy staff. Evaluates, monitors, and implements safe medication processes and best medication management practices. Coordinates and monitors compliance with regulatory agencies regarding medication management processes. Maintains working knowledge and can perform basic staff duties to provide coverage for service if required. All other duties as assigned. #STC #LI-AH1 Qualifications Education Requirements Completes and maintains all competencies and trainings as required for role. Doctorate Degree - OR - combination of relevant education & experience may be considered in lieu of Doctorate Degree Experience Hospital pharmacy experience Hospital pharmacy operations including leading projects and initiatives Sterile IV compounding experience Managerial or supervisory experience Certification and Licensure PA Pharmacist License Required Skills Analytical Skills Collaborative Skills Computer Skills to include use and navigation Detail Oriented Dictation and Transcription Skills Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Keyboarding Microsoft Office Applications Multi Line Telephone Operational Skills Multitasking Organizational Skills Problem Solving Skills Strategic Thinking Strong Team Player Overview About the Organization With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network. Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region. At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives. Why St. Christopher's Hospital for Children St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties. St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour