Overview Expected pay for this position is $49.73 - $65.89/hour. Actual pay will be determined by experience, skills and internal equity. POSITION SUMMARY: The Manager, Program Support Office (PSO) is responsible for the identification, prioritization and resolution of issues, as well as the allocation of workload and resources within the assigned team. Ensures coordination and integration of workflow with other departments in the Integrated Solutions Division (ISD). Manages expenses, prepares status reports, and makes recommendations for service and product enhancements. Monitors performance and continuously improves the quality of services and processes delivered. Prepares status reports on projects and operational performance of their area of responsibility. Reviews and evaluates work of staff members and manages departmental performance. Participates in Advisory Councils as appropriate to assigned area of responsibility and obtains feedback from end users to establish the direction, goals, and priorities of the assigned team. Serves as a key liaison with the leaders of OSF HealthCare. Qualifications REQUIRED QUALIFICATIONS: Education: Bachelors Experience: 3 years of experience working in HealthCare related area such as HealthCare Information Technology, HealthCare Bio-Medical Technology, HealthCare Supply Chain, or HealthCare Facilities Management Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented. PREFERRED QUALIFICATIONS: Education: Bachelor's degree in Computer Science, Information Technology, Business Management, or Healthcare Related Degree in Supply Chain, Bio-Medical or Facilities Management Experience: Experience in a leadership role. Working knowledge of system implementation and support in the healthcare industry. Working knowledge managing interdisciplinary projects that include various health care providers, hospital leadership, and Integrated Solutions professionals. Working knowledge of health information management. Working knowledge of key OSF applications Working knowledge of Process Improvement Working knowledge of project management principles OSF HealthCare is an Equal Opportunity Employer.