Delivery Manager

Qualification:

Bachelor's in Science/ Commerce/Engineering or equivalent

Responsibility:

Business / Customer:

Understand and articulate complex problems related to the specific technology. Interface with community network to retain technology competitiveness. Work with the client team to address escalations and own the resolution during the critical incident scenario. Plan and implement major change requests and engineering tasks.

Project / Process:

Participate in technical audits. Identify opportunities for automation standardization and stabilization of environment. Lead TIP initiatives and coordinate with CoEs for the implementation of the same. Conduct Proof of Concept activities when necessary. Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance. Prepare run books on specific technology areas. Lead reviewer for knowledge articles. Implement best practices in specific technology area. Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs. Continuous assessment of the infra/technical environment and address any gaps (for ex. : firmware Service Packs Backups).

People / Team:

Deliver technology training through Academy and/or within project group for technologies/ tools. Provide guidance to community members on relevant technology area. Participate in recruitment.

Must Have Skills

CISCO SwitchesBarracuda WAFFortigate Next Gen FirewallsCisco Firewall

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.