**Location: Topeka KS, Kansas City KS** **Hours: M – F Standard Working Hours** **Travel:** **Hybrid (1-2 days onsite per week)** **In state travel to clients as needed** **Position Overview:** Oversees the Provider Relationship Account Mgt. team responsible for the development and maintenance of the company's physician and provider delivery system through positive provider relationships. **How You Will Make an Impact:** + Manages and oversees processes to ensure provider account teams/cohorts are sufficiently staffed and trained in providing timely issue resolution, provider education/orientation, evaluation of network adequacy and recruitment into the provider network + Manages the workflow of the provider relationship account team and has budget accountability + Acts as a liaison to ensure that all internal matrix partners and external stakeholders are effectively informed + Monitors team activities to assure staff meets performance standards and is operating effectively and efficiently; resolves escalated issues + Hires, trains, coaches, counsels, and evaluates performance of direct reports + Traveling to clients and work related events as needed **Required Qualifications:** + Requires a BS/BA degree in business or related health field and a minimum of 3 years of provider relations experience; 3 years leadership/management experience; or any combination of education and experience, which would provide an equivalent background **Preferred Qualifications:** + Experience in Medicaid Business is a must + RFP experience is strongly preferred + Excellent Interpersonal skills strongly preferred