Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Key Responsibilities: 

As a Quality Engineer Manager of Information Technology at United Airlines, you will be responsible and accountable for day-to-day supervision and direction of QE Engineers. You’ll directly supervise onsite and offshore Quality engineering professionals and ensure they are managing and owning deliverables. In this role you’ll have accountability governing quality efforts on multiple projects and/or a large programs that consists of multiple testing tracks is a must. You’ll work closely with application teams and leadership to influence best quality practices and drive TMMi test maturity.

Govern functional and non-functional testing that includes agile, integration, end to end, performance, stress and endurance test with application development and non-functional teamsOffer creative solutions to solve complex problems such as reacting to technical limitations for test automation, late delivery of QA builds, scope creep, emergency changes, shifting priorities etc.Drive innovations and efficiencies with GenAI capabilities from proof of concept to implementation across Digital TechnologyDevelop and implement strategies to improve QE practices from pre to post deployment (i.e. gating criteria, in sprint test automation, tooling)Partner with application DevOps teams and build CICD pipeline for the sanity, integration and regression tests in QA and Production environmentsAccountable for overseeing quality efforts on multiple projects and/or a large program that consists of multiple testing tracks and applicationsResearch and resolve people and project issues; provide recommendations; escalate to senior management as neededQualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree in Computer Science, Information technology or similar4+ years of Quality Engineering experience with managing large enterprise programs3+ years of experience implementing Test Automation frameworkExperience in supporting release automation (CICD) and application performance testingWilling and able to travel domestic/internationally (up to 10%)Listening, communication, partnership and negotiation skillsProgramming: Java, Selenium and SQLMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

TMMI (Test Maturity Model Integration) Certification and/or knowledgeCSTE or any other Test Automation related certificationsPrevious airline experienceTest Management Tools: TFS, Jira, Microsoft Test ManagementAutomation: Ready API, SOAPUI, Rest Assure, SeeTest or any others to automate API's, UI and Mobile applicationUnderstanding of cloud, distributed, microservice, mainframe and desk top based technology (AWS Preferred)Understanding and/or implementation of GenAI testing technologies
The base pay range for this role is $99,750.00 to $135,960.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.