Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.Use already in place JD.  

Job Description

The Quality Manager is responsible to oversee and administer the quality and performance improvement program and its functions at the facility which include but are not limited to:  safety, accreditation, infection prevention and peer review for the facility, off site departments and additional areas as designated.           

Primary Functions:

Collaborates and acts as a resource to the facility and medical staff in the analysis and submission of data for evaluation to ensure compliance with accreditation and regulatory agencies, CMS Conditions of Participation and payor requirements.Collaborates with the clinicians, administration, medical staff and department/services to assist in coordination, standardization, development of outcomes measures and continuity of quality improvement initiatives.Facilitates the collection, aggregation and analysis of quality indicator data to provide a basis for internal and external benchmarking.Collaborates with the medical staff and organizational leadership to ensure review and improvement for quality issues through the peer review process and Ongoing Professional Practice EvaluationCollaborates with the system and regional leadership to develop quality and patient safety initiatives designed to improve patient outcomes and eliminate harm.  Identifies areas of potential risk and participates in organization wide learning.Evaluates the effectiveness of current processes and leads team to strive for continual ongoing improvement.Serves as a resource for all internal and external customers for the Quality and performance improvement program and its functions.Collaborates with Risk Management, Patient Safety and High Reliability leads, and Patient advocates to investigate, follow-up and create action plans for Serious Safety and adverse events, and patient complaints and grievances.​

Qualifications:

Education:

4 years/Bachelor's Degree in Nursing RequiredGraduate Degree in Nursing or other Healthcare related Field Preferred

License and Certifications:

RN license RequiredCPHQ or other Quality Certifications Preferred

Experience:

3 years of Clinical ExperienceExperience in Quality Improvement, Accreditation, Core Measures and/or Operational Excellence                      Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com