Lubbock, TX, USA
3 days ago
Manager Quality Improvement - Quality Assurance

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Health System and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

 

The position serves as a champion of quality and patient safety throughout the Ministry.  Works closely with the Chief Medical Officer/Chief Quality Officer/Chief Nursing Officer to provide leadership for hospital-wide efforts to continuously improve the safety, effectiveness, efficiency, patient-centeredness, equity and timeliness of health care service to all patients.  Helps lead/manage quality and safety initiatives to achieve outstanding performance on key, nationally standardized metrics of quality and safety.  Collaborates with the CMO/CQO /CNO, Risk and Regulatory/Standards to play a key role in developing a comprehensive program to minimize patient harm through the implementation of systems that: create a culture of safety; proactively identify risk; encourage adverse event reporting and thoughtful, learning-oriented analysis of safety events and near misses; facilitate hospital wide learning on the part of leaders, clinicians, trainees, and staff; and facilitate system and individual improvements required for the safest possible health care.

 

Please note the following important details regarding this role:

This is an onsite role that will report into the hospital daily, as scheduled This role will support multiple facilities and may require occasional travel as defined by manager and departmental needs Work Status: Full Time - Exempt (Salaried) Shifts Available: Day

 

Providence welcomes applicants to apply who reside in the following area:

Texas: Lubbock

 

Required qualifications:

Master's Degree in Nursing or equivalent education/experience Equivalent or further degree in health care or a related component Upon Hire: License or certification in a healthcare-related field (e.g., ART, RRA, CCS, RN, CPHQ) 5 years of experience in healthcare or quality management Experience with PC and mainframe systems including abstracting and reporting functions Experience in various PC software applications including word processing, spreadsheets, databases, graphic presentation and flowcharting.

 

Preferred qualifications:

Upon Hire: Certified Professional in Healthcare Quality (CPHQ)

 

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

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