At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
This pivotal role will oversee the management of ongoing operations and maintenance of applications and hardware critical to Radiation Oncology services. Working across technical, clinical and administrative teams, this role will provide expertise and support for optimization, maintenance, and resiliency of the technology and manage the team resources and vendor relationships to execute the work. Partnering with Radiation Oncology leadership across the joint program as well as the DFCI and MGB Digital teams, the role will participate in the planning and implementation of key technology-dependent initiatives following the MGB Digital policies and procedures.A successful candidate will have prior management experience (minimum 5 years) and preferably have some prior experience and knowledge of radiation oncology. The candidate will also have proven successful experience in managing teams supporting complex, dynamic technology in a healthcare setting, provides timely and audience appropriate communication and coordination across all levels of the organization, and exhibits strong business acumen.
Working closely with the MGB Digital Radiation Oncology Director and the DFCI Digital Radiation Oncology Director the Manager will play a crucial leadership role in leading the team through the future strategic separation work of our joint program, focusing on the technology decoupling process, and helping inform a successful transition.
Additional expectations and responsibilities for this role beyond what is listed below are:
-Prepares and manages IS/Digital related budgets, provides and input into operating and capital projects, including partnership services agreements and charge back funding.
-Participates in 24/7 on-call support as manager escalation
-Works extended hours and weekends, as needed for special projects and necessary off hours work
This role reports into the Director of Clinical Information Services in the Information Services department at Dana-Farber Cancer Institute.
Responsible for leading a team of Digital professionals in designated specialty/area. Within specialty, contributes to decisions related to how digital resources and processes are implemented, maintained and optimized
Essential Functions:
- Works with Digital director(s) and other senior leaders to establish the Digital team’s goals and objectives, often participating in the definition of work products and timelines.
- Manages the day-to-day activities of a team of Digital professionals. Focuses on producing the team’s deliverables on-time and within budget.
- Employs service management, product management and/or project management methodologies to deliver high quality work products.
- Consistent with company policies, attracts, retains and develops high quality staff. Establishes and maintains a work environment conducive to high performance. Addresses the training and professional development needs of the staff.
- Interacts with clinicians, staff and various levels of management to communicate the status of the team’s efforts.
- Promotes and encourages a high-quality customer service experience for all customers – internal and external.
Qualifications
Qualifications
Bachelor's Degree Information Systems preferred or equivalent experience
Experience working in digital specialty/area that the management position oversees 5-7 years required
Knowledge, Skills and Abilities
Excellent verbal and written communication skills.
Experience in project management, product management and/or service management methods.
Prior experience in the role of a manager
Proven ability to attract, mentor and develop staff.
Demonstrated experience as a collaborator, working across different teams/groups and with vendors to achieve results.
Demonstrated commitment to delivery of high-quality customer service.
Demonstrated ability to interact with all levels of the organization.
The hybrid schedule will be ~2 times/week and will be at 20 Overland St. (Dana-Farber IS’s office).
Additional Job Details (if applicable)
Physical Requirements:
Standing Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
20 Overland Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.