Manager-Regional Operations & Customer Service
Abbott
_CFA & Transport Management_
+ _Manage CFA operation of the Region_
+ _Ensure compliance on statutory requirement at CFAs_
+ _Responsible for infrastructure upgradation of CFAs in line with business need_
+ _Ensure compliance on distribution & quality SOPs_
+ _Source transporters for secondary distribution_
+ _Ensure proper and up-to-date vendor contracts_
+ _Transporter & CFA bill processing_
+ _Explore potential savings and service improvement opportunities post GST_
_Stock Management_
+ _Ensure stock replenishment at CFA as per forecast by co-ordinating with Distribution Planning Manager_
+ _Monitor FEFO & stock freshness at CFAs_
+ _Ensure timely disposal of market return damages & expiries_
_Budgeting & Spend Management_
+ _Responsible for preparing Distribution Budget for the region and tracking budget vs spend_
+ _Responsible for contract negotiation_
_Customer Service_
+ _Single point regional co-ordinator for SC related queries_
+ _Oversee POSM distribution and sharing of information to sales team_
+ _Ensure adherence to SLAs ( Invoicing / Dispatch / Deliveries)_
+ _Ensure correct and timely submission of MIS reports_
+ _Support Sales Team in ensuring smooth month-end closures_
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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