In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.
Responsibilities
The purpose of this position is to provide leadership, clinical practice oversight, and management of a multidisciplinary clinic. The RN Operational Manager is an integral part of the clinic leadership triad (Director, Section Head, RN Operational Manager) in the management and delivery of clinic services in support of Virginia Mason’s mission, vision, and values.
Directs the business, technical and nursing support activities of a multidisciplinary clinic, by providing leadership to develop and implement strategies and policies to accomplish delivery and growth of services at best possible levels of cost effectiveness and stakeholder satisfaction. This job places strong emphasis on the following outcomes: the achievement of the aggressive development & dissemination of best practices and the cultivation of a highly-effective work unit.
In conjunction with the Administrative Director or Vice President, Director, and the Physician Leader, oversees administrative functions of the clinic including operations, marketing, facilities, finance, human resources, and planning and development.
We deliver inspired people to do meaningful work.
Qualifications
Bachelor’s Degree in Nursing and three years of experience as a nurse supervisor, assistant nurse manager, or nurse manager. Requires a Registered Nurse license in the state of Washington.
· Skill in prioritizing the demands of daily operations and organizing resources
· Excellent oral and written communication skills
· Knowledge of medical assistant scope of practice
· Sufficient active listening and conflict management skills
· Established skill in facilitating change, cultural integration, retention, and building effective teams.
· Addressing and rectifying patient and/or staff concerns
· High level problem solving skills with flexible solutions for a changing healthcare market.
· Creates and motivates team to generate innovative ideas and challenge the status quo.
· Uses VMPS to identify a problem, route cause, and engages the team in solutions.
Preferred: Master’s Degree with Ambulatory clinic experience.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.