About the Role:The Sales Enablement Manager is responsible for scaling our Sales Enablement initiatives to maximize the effectiveness of our sales organization. You will transform the experience for the sales team by equipping them with the right training, tools, content to  power customer success and solve customer challenges. You will play a pivotal role in driving alignment between our go-to-market strategies and sales execution mechanisms putting the strength of our ecosystem to work on behalf of our customers. 
The ideal candidate should have 5-9 yrs experience in  sales enablement, understanding of the SaaS and Martech ecosystem and a passion for empowering sales teams with data-driven insights and training. Willingness to learn, curiosity and ability to interpret data with an analytical mind are other attributes that would help the person grow in this role.
What will you do:Strategic Planning and Execution:- Develop and implement a comprehensive sales enablement strategy that supports Clevertap’s commercial objectives.- Collaborate with Product, Marketing, and Customer Success teams to build compelling sales collateral, case studies, battle cards, and competitive intelligence materials.- Drive quarterly prioritization and assessment of enablement initiatives to ensure alignment with business needs.
Role-Based Enablement:- Design and deliver tailored training programs that address the specific needs of various sales roles, including Sales Development Reps (SDR’s), Account Executives (AEs), Channel Partners and Solution Engineering teams.- Create role-specific content and ongoing learning initiatives to enhance the capabilities of the sales team.
Sales Training and Development:- Create, manage, and optimize sales training programs, onboarding processes, and continuous learning initiatives.- Equip sales teams with best practices, objection-handling strategies, and talk tracks tailored to different buyer personas.- Coordinate global to regional training programs to maintain consistency and effectiveness across different markets.- Drive partner enablement initiatives by developing training programs, resources, and tools to empower partners with the knowledge and skills needed to sell and support our solutions effectively.
Systems and Tools Optimization:- Evaluate and optimize sales enablement systems and tools to enhance efficiency and effectiveness.- Implement and manage sales enablement tools (e.g., CRM, content management platforms, sales engagement tools) to streamline workflows and improve efficiency.
Performance Measurement and Improvement:- Work closely with sales leadership to track key performance metrics, assess sales effectiveness, and refine enablement strategies accordingly.- Gather feedback from sales teams to continuously improve enablement content, processes, and tools.- Understand best practices on sales enablement followed by other SaaS and martech companies including our competitors.
What are we looking for?- 5-9 yrs experience in Sales Enablement, Sales Operations, or a related role preferably within a SaaS or Martech company.- Excellent Program/ Project  Management SkillsUnderstanding of B2B sales processes, buyer journeys, and enterprise SaaS sales methodologies.- Proven ability to develop training programs, sales playbooks, and enablement content that drive measurable impact.- Hands-on experience with CRM systems (e.g., Salesforce) , Prospecting Tools ( LinkedIn Sales Navigator, Outreach etc) and sales enablement tools (e.g., Mindtickle, Seismic, Gong, or similar).- Excellent communication, storytelling, and presentation skills with the ability to influence stakeholders.- Data-driven mindset with the ability to analyze sales performance metrics and translate insights into action.- Self-starter with a strategic mindset and the ability to thrive in a fast-paced, dynamic environment.- Experience working with global sales teams and understanding regional market nuances is a plus.- Is a team player and flexible.- Ability to collaborate with people across different departments.- Someone with a learning mindset.
Who will you report to: Director Sales Enablement
Why join us?- Be a part of a global growth stage startup- Work in a fast-paced, dynamic environment where your contribution matters- You are passionate about technology and its impact on the high-growth mobile technology space- Innovate at scale, with learning opportunities
About CleverTap: CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers.The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.
Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.
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If you think you’d be a good fit for this role, we’d love for you to apply!CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.We're excited to showcase what we have to offer!