The Manager - Security & Software Partners will be a dedicated resource in managing the relationships between the company and some of our software partners, and responsible for managing, training, and growing a team of support resources for the respective partners under their portfolio. The Manager - Security & Software Partners will align our specialists to help our sellers to support and grow our partners' footprints. This position will report to the Sr. Manager or director.
This position is required to report to the SHI Somerset, NJ office location as determined by SHI management.
About UsSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. ResponsibilitiesInclude, but are not limited to:
Meet and exceed business objectives set by management, as well as drive key marketing initiativesSupport and work towards optimal revenue and margin growth for specific respective partnersManage Sales Specialists and Business Development Managers both in the office and remotelyMaximize their talent, motivation, and skills e.g., Coaching, 1:1 Sessions, Team Meetings, Feedback Sessions, ShadowingEnsure team achieves their quarterly business objectives by tracking trends compared to objectivesWork with respective partners as well as company leaders on partners’ GTM (Go to Market) Strategy, marketing, and annual business plansTrack growth patterns and analytics using BI and Power BI on respective partners' performance within the companyGuide partners on correct ways and best practices to engage our company to help grow their business lines based on experience Educate company sales leaders on partners and sales trends/performance as well as important level industry changes through emails, newsletters, blogs, or proposed meetingsResponsible for overseeing the employees who are tasked with day-to-day matters and functionsHandles work assignment, timekeeping, and problem-solving and is responsible for quality, motivation, and trainingEvaluate the competency and success of team members and execute strategic direction that is in-line with department, company initiatives, job description and leadershipProvides advice and suggestions to management based on team needsDelegates work such as department wide projects and partner requests to members of the teamServes as a point of escalation for partner, team, sales reps, and any other division of the companyResponsible for providing individual coaching when necessaryIdentify department wide process improvement areas and conduct research to determine the best course of action to maintain efficiency and productivity Handles disturbances affecting team or work goals in an appropriate and timely manorArticulates both short and long-term goals Qualifications Minimum of 2 years in a Presales Specialist or Presales BDM position or minimum of 3+ years sales experience within Inside/Outside sales or Partner/Vendor support experience.Broad Knowledge of Partners/Vendors and its integration with Sales within our companyPreferred Qualifications:
Previous manager experience Required Skills Ability to be consistent in researching and proactive regarding software industry changesProficiency in Microsoft Outlook, Word, Excel, and PowerPointProficiency in working with internal systems Strong supervisory and leadership skillsEffective verbal and written communication abilities to provide a clear sense of purpose, direction, and expectations for staffDelegation skills with the ability to assign tasks efficiently and effectively to staff by identifying their skillsets while ensuring staff accountability and productivityProblem solving skills with the ability to serve as an escalation point and knowledgeable resource to direct resolutionThe ability to monitor employee performance in a fair and consistent manner and provide actionable feedback, address personnel issues, and provide employee recognitionThe ability to work effectively with all levels of an organizationExcellent presentation skillsThe ability to train team members clearly and effectivelyAbility to troubleshoot and research various technical issues with strong analytical and research skillsActive listening skills, with the ability to present ideas in a clear, concise fashion to technical and non-technical audiencesExcellent problem solving and conflict resolution skillsStrong motivational skillsThe ability to stay self-motivated and self-directed working with ambition and creativityAbility to multitask - effectively balance short-term and long-term priorities while having excellent time management skillsCertifications Required Maintain partners’ certifications must be maintained during employment if applicable Unique Requirements Position requires no more than 20% of travel for conferences Additional Information The estimated annual pay range for this position is $60,000 - $90,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Options Apply for this job onlineApplyShareRefer a friend to this jobRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs
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