Job Overview:

• Responsible for managing direct reports (site/region stroke coordinators), encompassing service excellence, human resource issues, fiscal management, compliance, and communication. 
• Work with Medical Director in a dyad model of leadership for the TH Stroke Program.
• Works with site program administrators, service line administration and medical leadership within the organization in the development, modification, and adherence to stroke clinical pathways, standard order sets and best practices. Assists in the development and systematic dissemination of applicable educational materials to distribute and use in caregiver, patient, and family educational efforts. 
• Effectively communicate with and report to Executive Service Line Director regarding process, program status or issues regarding duties routinely or as needed.
• Effectively uses data to determine areas for and impact of improvement activities in stroke clinical, operations and financial arenas. 
• Monitor overall care of the stroke patient
o Monitor the care given to stroke patients through chart review, patient/family interview and on-site visitation
o Continually evaluate facility process to ensure compliance with program standards
• Collaboration with physicians and staff to promote care delivery that ensures efficiency, cost effectiveness and expected clinical outcomes.
• Collaborate with Stroke Medical Director, service line leadership, interact with physicians, hospital staff and administrators to help define and participate in process improvement activities to attain program goals and meet external requirements.
• Coordinates multidisciplinary process improvement activities associated with the Stroke Program to advance clinical effectiveness. This will require both collaborating with TH Process Improvement Specialists and leading multidisciplinary teams through a standardized problem-solving methodology and /or mentoring and coaching site coordinators and others in the role of project lead. 
• Collaborate with the Medical Director to facilitate the achievement and maintenance of clinical targets and goals for the stroke program.
o Effectively coordinating the stroke program maintaining compliance with any external regulatory requirements.
o Coordinate with data analysts and abstractors across the organization to provide and ensure clinical knowledge and process perspectives to meet agreed upon reporting requirements.
o Collaborate with research coordinator to ensure clinical trials are related to the care and treatment of stroke patients. 
o Improve the quality of care and movement of patients through the initial acute care phase of their hospital stay in a timely fashion.
o Track relevant clinical metrics and benchmark data and initiate projects as warranted. 
o Monitor and assure the process surround the system stroke program meet or exceed the requirements of the system designated regulatory agencies.
o Monitor and pursue regulatory agency certification/recertification and acknowledgements.

Job Requirements:

Master's Degree in Nursing
Registered Nurse
American Association of Neurological Nurses 
American Heart / American Stroke Membership
5-7 years experience Clinical Nursing 

Job Responsibilities:

Ensure maintenance of stroke certification standards for TriHealth hospitals and free standing Emergency Departments.
Participate in Cincinnati Stroke Consortium and other community events as required by TJC stroke certifications in TriHealth Hospitals.
Monitor stroke metrics for all TriHealth hospitals and freed standing emergency departments; action plan on constant improvement for applicable stroke metrics.
Ensure monthly stroke meetings occur with stroke coordinators at BN and GSH including case reviews. Ensure appropriate participants attend meetings as required by TJC.
Run monthly stroke steering committee meeting with input from stroke medical director. Provide direction for system to ensure growth of stroke patients as part of the Neuroscience Serviceline. Ensure attendance of appropirate participants as required by
Participate in Neuroscience Committee meetings in collaboration with stroke medical director, Neuroscience chief, Neuroscience NPs, and other appropriate clinical staff.

Other Job-Related Information:

Direct Report FTEs = 0-2
Indirect Report FTEs = 10-19

Working Conditions:

Climbing - Rarely
Concentrating - Frequently
Continous Learning - Consistently
Hearing: Conversation - Occasionally
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Rarely
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Reading - Rarely
Sitting - Frequently
Standing - Frequently
Stooping - Rarely
Thinking/Reasoning - Consistently
Use of Hands - Occasionally
Color Vision - Frequently
Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: 

Achievement of Annual Pillar Goals: 
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance 

Leadership Competencies: 
TriHealth Way of Leading 
TriHealth Way of Serving 
Transformation Change 
Drive for Results 
Build Organizational Talent

Leadership Tactics: 
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. 
Regularly Round on Team Members, using questions from the rounding log. 
- 25 or fewer team members = monthly 
- 26-50 team members = every other month 
- 51+ (and optional team members) = quarterly 

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages. 

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). 

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.