Job Summary

We are looking for a talented and detail-oriented Tax Content Manager to join our Content Solutions team which brings tax professionals in Australia and New Zealand the next-generation digital research platform, CCH iKnowConnect. Come and join a market leader in tax information.

This is a full-time role with flexible working conditions.

As a Tax Content Manager you will:

Design, develop, maintain, and enhance content and workflow solutions for accountants to support the efficiency and accuracy of their tax compliance and tax advisory services.Draw on your tax experience and knowledge to create practical content for use by tax professionals in accounting firms or in-house tax teamsLead a team of Content Analysts to direct the practical content and workflow solutions strategy, collaborating with product and commercial teams, to shape customer experiences that drive broader business goals

Responsibilities:

Create analytical, practical and actionable content and tools for tax professionals to access via our Wolters Kluwer digital research platform, CCH iKnowConnectExercise subject matter expertise in tax law and tax compliance requirements to conduct ongoing reviews to refine and enhance existing content and workflow solutions and tools (including Excel-based calculators and workpapers)Monitor and update content and workflow solutions to reflect changes in tax law, ensuring timely publication of contentCreate actionable content to help accountants stay updated with tax law changesUnderstand the workflow and needs of accountants to enable them to advise clients and stakeholders on tax positions and business decisions; collaborate with stakeholders to gather requirements and feedback for content developmentDevelop a thorough understanding of the needs of your customer group and create content to meet these needs; monitor customer feedback and business intelligence to inform the customer experience; execute content strategies to improve customer recruitment and retentionDirect, influence, and coordinate external content contributorsManage a team of 3 Content Analysts

About You:

10+ years’ experience in Australian tax compliance and advisory servicesBachelor’s degree in accounting, commerce, finance or law or a related fieldCPA or CA, or related professional certificationInterest in developing technology solutions for accountants and tax advisors in AustraliaKnowledge of Australian tax law and accounting requirements, particularly the accounting workflows and tax compliance process in the small to medium enterprises, including individuals, companies, trusts, partnerships, and self-managed superannuation funds.Deep knowledge of topics such as Division 7A and CGT concessionsKnowledge or experience with New Zealand tax compliance desirableAble to translate highly technical legal detail into engaging content for client comprehensionDetail-oriented, with excellent analytical and problem-solving skillsExcellent verbal and written communications skillsExperience using Office suite, especially Excel.Able to coordinate tasks and manage deadlines effectivelyExperience with legal research databases and tools desirable.

Our Values

Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.

We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.

Culture and Benefits

We care for our people and a part of that we offer:Flexible Working Arrangement – promoting work life balanceLearning and Development opportunitiesAccess to health and wellness programsInsurance OptionsParental leave benefits that exceed legislative requirementsThe opportunity to work within a global organization with experienced leaders

You can learn more about what we do by visiting our:

Website : https://wolterskluwer.com.au/

YouTube link: Wolters Kluwer - Be the Difference (youtube.com)