Manager, Tax Services   Remote - Work from Home   Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!   Job Summary   Paycor’s Manager, Tax Services performs first line managerial duties and is responsible for managing the work of a team of Associates in the Tax Department. Requirements include demonstrated leadership skills; more specifically the ability to lead and influence a team of front-line Associates to meet our clients’ tax needs. The Manager monitors and adjusts workflows in assigned areas, supports the department leader and mentors/trains less experienced department members.
Essential Duties and Responsibilities Lead a team of frontline Associates responsible for the support of Paycor clients’ tax requirements; monitor and manage the daily, quarterly and annual processes for assigned team Monitor work and provide constructive feedback and positive reinforcement to Associates to assure adherence to company policies and procedures and to meet or exceed departmental standards Actively coach direct reports on continuing performance and career issues; identify training needs and develop plans to address them Develop and maintain an in-depth understanding of the department’s work and work flow and act as a technical and procedural resource for direct reports and others in the department Align workflow within the team to meet internal and external clients’ needs in a timely manner Track key Tax metrics to analyze business and Associate performance relative to efficiency and overall service Formulate, design and implement policies and procedures to exceed standards of internal and external clients Identify, recommend and implement process and procedural improvements and take positive action to create an environment that fosters open communication and mutual support Maintain a working environment that is energized, motivated and contributes to the positive welfare of Associates Analyze staffing needs and participate in hiring processes Manages expenses within the established budget Participate in new service or compliance roll outs to ensure Associate and client readiness Coordinate and/or provide ongoing training to direct reports on processes and software/hardware Establish, document, and maintain departmental procedures Other duties as assigned   Requirements   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Minimum of 3 years management experience, preferably in a technology-related industry; Payroll and/or HCM software knowledge preferred Excellent leadership and motivational skills; Must excel at providing direction and coaching to direct reports and be visible with front line Associates and peers Excellent written and verbal communications and interpersonal skills Good organizational and time management skills Demonstrated proficiency with complex technology; technical troubleshooting aptitude a plus Ability to adapt and prioritize in a rapidly growing, deadline-driven environment   Paycor Total Rewards   We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most - the well-being of you and your loved ones.   Highlights include: A flexible virtual-first work philosophy An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor's growth 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special) Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care Paid leave for birth parents, non-birth parents, elder caregivers, and military support Sabbatical opportunities for tenured Associates Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges   We also offer competitive compensation determined by each individual's relevant experience, skills, and education. We anticipate the base pay for this position to be between $85,540-146,040. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you'll still apply as there may be other positions that better align.   For more information about our total rewards, please visit www.mypaycorbenefits.com.   If you need assistance or an accommodation during the interview process due to a disability, please email us at interviewaccommodations@paycor.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.