Manager Team Member Communications and Engagement
AdventHealth
Applicants must submit writing samples with application
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One
+ Paid Days Off from Day One
+ Student Loan Repayment Program
+ Career Development
+ Whole Person Wellbeing Resources
+ Mental Health Resources and Support
+ Pet Insurance*
+ Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full Time
**Shift** : Day, 8 a.m. - 5 p.m.
**Location:** 601 EAST ALTAMONTE DRIVE, Altamonte Springs, 32701
**The community you’ll be caring for:**
+ Faith based & mission driven organization
+ Central Florida’s premier multi-specialty medical group
+ Comprehensive Employee Benefits such as Educational Reimbursement
+ CREATION Health employee wellness and lifestyle programs
+ Positive working climate to support a work life balance
**The role you’ll contribute:**
· Supports their leader in executing communications and engagement strategies that drive business goals and foster dynamic engagement between our team members, leaders, physicians and the AdventHealth brand
· Develops communications that reach a variety of campus or business unit audiences across multiple platforms including email, Intranet, campus activations and social media, if applicable
· In partnership with C-Suite, Human Resources, Events, MarComm, Medical Staff and other internal departments, creates a holistic communications and engagement ecosystem and experience for the team member or physician
· Proactively develops dynamic stories or content (written, video, digital) that showcases team members and physicians carrying out AdventHealth’s mission at campuses and business units
· Supports campus/business unit CEOs with PowerPoint development, talking points and other forms of ghost writing, if applicable
· Collaborates with campus or business unit leaders to develop town halls, award ceremonies, training and other culture-building events
· Staffs culture-building events and activities at campuses/business units
· Actively engages with the Human Resources Business Partners, and maintains strong relationships with an array of campus/business unit team members to keep a pulse on the culture and engagement needs
· Partners with campus/business unit members to create or co-create visual communications needs including flyers, digital displays and other activations
· Supports Division, regional and systemwide communications priorities and special projects (if applicable)
· Tracks campus/business unit communications KPIs and seeks to improve performance and team member engagement
· Manages daily deadlines with ease and ensures content and projects are complete
· Participates in 24-hour, on-call availability, if applicable
· Staff’s hospital/business unit command centers during emergencies and natural disasters
· Supports the creation of crisis/issues communication plans
· May provide mentoring or leadership to communications specialists
GENERAL SUMMARY
The Manager of Team Member Communications and Engagement leverages innovative interdisciplinary strategies to bring the story of the AdventHealth’s culture and employee experience to life, with both internal and external audiences, if applicable. They are responsible for the development and execution of communications that support AdventHealth’s business priorities through campus-level or business unit-level storytelling, content creation, and culture-building events and activities. The Manager is passionate about creating multimedia content that showcases team members and physicians living out AdventHealth’s mission. They are a skilled writer who captures the voice of the client, and creates dynamic communications that sparks engagement with team members and physicians. In partnership with C-Suite, Human Resources, Events and other teams, the Manager develops or co-develops campus or business unit events and supporting communications that drives team member engagement and grows culture. They have a strong understanding of Division and systemwide strategies and manage multiple priorities in a fast-paced environment.
Qualifications
KNOWLEDGE AND SKILLS REQUIRED:
· Experience building communications or integrated marketing and communications strategies
· Effective news judgment and experience building stories or multimedia content for media, social media or other types of mass audience publishing
· Strong understanding of fundamental storytelling practices including research, interviews, production, editing and fact-checking
· Effective communication skills, with the ability to articulate complex or operational information to all levels of staff that is understandable and engaging
· Proven ability to ghost write for C-Suite and develop thought leadership strategies, if applicable
· PowerPoint presentation building and delivery skills
· Thrives in a fast-paced environment with daily deadlines, and handles long-range content planning with ease
· Ability to develop team member and physician events such as town halls or recognition ceremonies
· Ability to create or co-create visual communications for team members to include videos, flyers, digital display boards or screensavers
· Writing with AP Style
· Strong attention to detail across communication mediums
· Excellent problem solving skills
· Effective computer skills, particularly Word, PowerPoint, Excel, Outlook
· Ability to work in a matrix-management environment to achieve organizational goals
KNOWLEDGE AND SKILLS PREFERRED:
· Experience in managing campaigns or projects that leverage a sphere of integrated internal and external communications or marketing strategies
· Understanding of photography and graphic design principles, and working knowledge of tools such as Canva
· Working knowledge of various social media outlets
EDUCATION AND EXPERIENCE REQUIRED:
· Bachelor’s degree in communications, journalism, marketing or related field
· Five years of experience in corporate communications, journalism, marketing or related field
· Experience building strategic communications plans across a variety of internal and external channels
· Experience planning and overseeing events (media, consumer or employee)
EDUCATION AND EXPERIENCE PREFERRED:
· Communications experience in a corporate setting
· Presentation design and development
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
· Current Florida Driver’s License
LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:
· N/A
SUPERVISORY RESPONSIBILITIES
· A Team Member Communications and Engagement Manager may have individuals reporting to them.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Marketing & Communications
**Organization:** AdventHealth Orlando
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:** 24040113
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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