Portland, OR, US
22 days ago
Manager Technical Services

About the company 

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community. 

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. 

Bring your flavor 

Building the future of food and well-being starts with you. Join our team and bring your best self to the table. 

#bringyourflavor 

#LI-TM1 

What you will be doing 

This position directly reports to the Distribution General Manager. This role provides technical support to all areas of the local Distribution Center including Warehousing, Transportation, Procurement, Accounting, HR etc.). Contributes to the overall goals by maintaining the integrity and viability of all technical and application solutions employed within a Distribution Center, in compliance with all applicable Supply Chain and IT standards, developing a team of Analysts and Operators, and managing overall departmental expenditures. 

Main responsibilities 

Ensures all store orders are received and processed timely to facilitate efficient processing by Warehouse Operations and timely delivery by Transportation.  Key Strategic Partner with Operations in developing or modifying store order deadlines, processing and delivery schedules to include other Company DC’s, Plants, and third-party cross-dock programs.  Direct support services (technical support, problem resolution, training, access requests, print services and maintenance of critical business systems, etc.).  Ensure procedures and controls are in place to optimize usage and execution of critical business systems.  Provide internal and external communication with business units on system updates, operating schedules, system outages (and progress toward resolution.  Collaborate with Supply Chain Services and Information Technology teams to drive better system and application performance and processes.  Owns financial responsibility for System Support portion on the P&L: Expenses, Maintenance Contracts, Capital Budget justification and requests.  Maintains accurate inventory and management of IT assets and coordinates repair or replacement as needed.  Staff management, development and succession planning for Systems Support Analysts and Operators.  Participate in Special Projects. 

 What we are searching for 

 Education Level: 

Bachelor’s degree in information technology or computer science preferred, or related field experience. 

Experience Level: 

5+ years’ experience in application support and/or computer operations.  5+ years’ experience in Supply Chain (Procurement, Warehousing, Transportation, Manufacturing). 

Skills and Experiences: 

Subject Matter Expert for all technology and systems used at the Distribution center to include hardware and software solutions and all third-party applications and platforms.  Possess in-depth knowledge and hands on experience with Supply Chain processes and applications (e.g. Buying, Warehousing, Transportation, Manufacturing, etc.).  Possess good understanding of all aspects of DC Operations to facilitate recovery procedures for all job processing, network or hardware failures.  Possess good communications skills, both verbal and written, and deal effectively with a wide variety of people in person and over the telephone.  Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe and thorough completion of work activities.  Possess the ability to concentrate on complex issues and deal with frequent interruptions. 

What is it like at Albertsons?  

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are. 

  

Albertsons is an Equal Opportunity Employer  

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.    

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).  

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