You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.

How will you make an impact in this role?

Be the expert of the third-party ecosystem for American Express National Bank (AENB) and Global Risk & Compliance (GRC). Demonstrate broad knowledge about the vendors, the services they offer, and the data they consume. Act as single point of contact for stakeholders to access deeper levels of supplier knowledge without navigating the complexities of the space themselves.

Job Responsibilities:

Drive implementation and execution of the program and work with various local market regulators for vendor compliance. Build strong relationships with key partners in Global Supply Management (GSM), the third-party relationship managers (TRMs), various risk pillar SMEs, etc. Manage and support AENB and GRC with onboarding new third-party relationships Lead key third-party governance activities (e.g. risk assessment, program changes, etc.) to ensure compliance with the Third-Party Lifecycle Management program. Drive a strategy to streamline, automate controls, reduce risk, and replace/exit relationships who are underperforming. Provide best practices, promote consistency, and lead/contribute to initiatives to improve and streamline processes. Engage with AENB and GRC leadership to communicate TLM requirements and its scope.

Minimum Qualifications

Program management experience with proven ability to drive results through cross functional collaboration. Understanding of the Third-Party Lifecycle Management process and requirements. Ability to review significant amount of data and prioritize based on program needs. Expertise in end-to-end process mapping, with ability to identify potential business, compliance, and/or process gaps. Must be competent in all Excel functionality, proficient in PowerPoint, Word. Strong verbal and written communication skills. Ability to attend occasional meetings outside of normal working hours, as required of global roles.

Preferred Qualifications

Detail orientated with high levels of accuracy and productivity. Self-starter with high degree of personal accountability, ability to work independently, and between cross-functional internal and external groups. Flexible approach and ability to ‘think outside the box’.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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