Description:
Could you be our next Volunteer Services, Patient Advocacy, and Telecommunications Manager at Bryn Mawr Rehab Hospital in Malvern, PA?

Why work as a Manager at Bryn Mawr Rehab Hospital?

Make an Impact! The role is responsible for coordinating and overseeing volunteer services, patient advocacy, and telecommunications support, all aimed at enhancing the overall patient experience.   Key duties include recruiting, training, and supporting volunteers to deliver compassionate, high-quality services to patients, families, and staff.   Additionally, this position includes managing the operations and profitability of the Bryn Mart Gift Shop.   In patient advocacy, the role involves addressing patient concerns, facilitating open communication between patients and healthcare providers, and ensuring that patient rights are upheld.  The position also encompasses telecommunications management, ensuring smooth and efficient communication across departments to support patient care and service delivery.  Develop and Grow Your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.. Get Involved! Become engaged by mentoring future nursing leaders, and collaborating with other team members by joining and/or leading hospital & system-wide Nursing Committees. Position-Specific Benefits include: You are eligible for up to 6 weeks s of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position: Volunteer Services, Patient Advocacy, and Telecommunications Manager
Shift: Monday - Friday, 40 hours/week - day shift with flexibility for evening and weekend coverage


Experience:
1. Four to five years’ experience in a managerial position preferably in healthcare.
2. Ability to work in a fast pace and / or stressful environment, ability to multi-task.
3. Prior experience in a hospital setting and telecommunications is preferred.
4. Healthcare background and retail management experience, including knowledge of inventory and merchandising.

Skills:
1. Strong customer service focus
2. Proficiency in Outlook, Word and general applications
3. Ability to direct, motivate, train and coordinate department staff activities
4. Good organizational skills for completing time-sensitive tasks
5. Ability to work under pressure while remaining calm and professional

 Education: 
1. Bachelor’s degree required; Master’s degree preferred

Additional Information Requisition ID: 73856 Employee Status: Regular Schedule: Full-time Shift: Day Job Pay Range: $70,012.80 - $108,492.80 Job Grade: 112