Manager - Work Place Services Job ID 197603 Posted 11-Dec-2024 Role type Full-time Areas of Interest Facilities Management, Property Management Location(s) Chennai - Tamil Nadu - India **Key Responsibilities:** · Develop and maintain client relationships. · Serve as the first point of contact for site services and amenities. · Support a collaborative environment across vendors and floors. · Ensure seamless service delivery and high client engagement. · Monitor and audit client areas, report issues, and manage resolutions. · Handle client requests and manage expectations. · Report hazards and conduct regular inspections. · Manage community activities and events. · Support workspace reconfigurations and project management. · Prepare reports, presentations, and dashboards. · Coordinate with stakeholders for project approvals and documentation. · Proactively manage issues with the FM team. · Ensure timely completion of service requests. · Maintain high standards during client events. · Recruit and engage change champions. · Report maintenance and AV issues. · Manage locker set/reset and liaise with FM team. · Participate in welcome workshops and suggest improvements. · Collaborate on workspace projects. · Develop and implement project plans and risk strategies. Qualifications: · Any degree · Administration and customer services experience with the ability to communicate at all levels · 5+ years of experience in workplace coordination, facilities management, or in a customer service environment. Preferably from hotel background. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)