Are you super organized, skilled at planning? Do you have great reporting skills? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. About the Role Work with printing and fulfillment vendors to ensure publications meet assigned deadlines, quality and budget parameters. Manage customer relationships, ensuring their level of satisfaction with communication, quality and service. Responsibilities: + Manage the print and substrate procurement of an assigned set of publications ensuring timely, cost effective and high-quality production + Work closely with Editorial and Operations to obtain detailed publication specifications; obtain accurate deadline dates and assist in job planning; monitor all jobs in process through all production stages to ensure that customer deadlines are met; advise vendors of upstream delays or deadline changes; advise all appropriate internal/external business partners of downstream delays or production issues + Identify issues and problems; gather information, identify cause and effect relationships and suggest workable solutions + Regularly review existing processes to determine efficiency and efficacy for Manufacturing and Distribution. Propose recommendations and suggestions as appropriate to the leadership team for cost saving ideas and process improvements + Take ownership of decisions, understanding when to proceed independently and when to ask management for help in determining priorities and solving challenges + Work with and support all domestic and global locations within LexisNexis to generate synergies that may result in cost savings and/or increase operating efficiency + Other duties as assigned Requirements: + Have 5+ years’ experience in print/editorial operations or procurement + Have BA in Business preferred + Possess a good understanding of printing and bindery processes and timing, specifically: web offset, sheetfed and digital printing; various binding capabilities and specialty finishing + Have working knowledge of substrates, specifically: publication paper grades/finishes, cloth and specialty substrates + Intermediate to advanced knowledge of MS Excel; basic knowledge of MS Access and SQL a plus + Be able to collaborate and work well in an in-person and/or virtual team environment + Have excellent written and verbal communication and problem solving skills as well as a high degree of self awareness + Outstanding organizational skills; ability to manage multiple/competing demands, develop logical assumptions with consideration for resources and goals and coordinate the activities of others + Be customer-focused and able to empathize and understand customer’s point of view; positive attitude to obtain win-win resolutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals. Working For You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts● Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.