Waukesha, WI, 53189, USA
3 days ago
Manufacturing Customer Service
We are seeking a dedicated Inside Sales Representative to join our team. The successful candidate will be responsible for providing quotes, processing orders, and offering exceptional service to our customers. This role reports directly to the General Manager. Responsibilities and Duties: + Answer incoming sales calls + Respond promptly to telephone and email inquiries from customers and Outside Sales + Assist customers who visit the office + Generate sales quotes and orders in the ERP system with accurate pricing and materials + Support Outside Sales Representatives with order entry and writing quotes + Communicate order and delivery status to the Operations Manager + Manage day-to-day relationships with customers, outside sales, and office staff + Audit and approve sales orders for billing + Enter work orders (Reman Entry) + Verify inventory for customer requests or processing + Provide customer support for pricing issues, delivery delays, or complaints + Occasionally travel to other company sites to check inventory or assist customers + Maintain a clean and hospitable work area and perform kitchen duties as needed + Perform other related duties as assigned Qualifications and Experience: + Ability to read, write, and speak English + Proficient in Microsoft Office (Excel, Word, Outlook) and other business software + Preferred: Experience in wood products + Preferred: Prior sales or customer service experience + High School Diploma or equivalent Employee Value Proposition (EVP): + Health, dental, 401k, paid holidays, and PTO. + Overall great place to work, family-run company with an open-door policy. + 90 years in business, 3rd generation. Work Environment: + On-site in Waukesha, Monday-Friday 8am-4:30pm. + Business casual dress. + This person will have their own office. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waukesha,WI. Application Deadline This position is anticipated to close on Feb 24, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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