Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
What you Need to Know:
In this role, you will be responsible for management and control of all daily manufacturing processes in the blood components laboratory, including all staff, assigned volunteers, budgets, environment, and work processes. You’d be expected to ensure compliance with federal, state, Red Cross and regional directives.
WHERE YOUR CAREER IS A FORCE FOR GOOD:
Key Responsibilities:
Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
Serve as a resource for supervisors for complex technical issues.
Responsible for management of Manufacturing and Transportation, if applicable.
Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.
Ensure compliance with state and federal regulations, regional policies, and procedures.
Coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.
Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system.
May act as a trainer for department-specific curricula.
Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.
Lead suspect product department investigations.
May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.
Perform supervisory review of documents.
Serve as a departmental expert on the applicable computer systems.
Responsible for the accuracy of computer and physical blood component inventories.
The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.
Standard Schedule: Monday - Friday 8:00am - 4:30pm, with flexibility to cover, as needed.
Pay Information: Starting pay $82,800 + depending on experience.
WHAT YOU NEED TO SUCCEED
Bachelor's degree required, or equivalent combination of education and experience
Minimum 5 years of related experience with laboratory experience, or equivalent combination of education and related experience required.
3 years of supervisory or management experience.
Good communication and computer skills are required.
Knowledge of blood products and supplies and the ability to interact with diverse customers is required.
Must meet state and CLIA requirements.
Ability to use a wide variety of lab/medical equipment.
Physical Requirements:
Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear. Frequently lift and/or move objects 10-50 lbs unassisted. Frequently required to push carts weighing up to 100 pounds on flat flooring or ramps. Frequently required to stand for long periods of time, walk, stoop, kneel or crouch. Occasionally required to sit and climb or balance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. Able to withstand temperatures in a typical blood banking environment including refrigerators and freezers. Position may require climbing of step ladders. Operational flexibility is required to meet sudden and unpredictable needs.
Benefits for You:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO + Holidays
401K with 6% match (starting 1/1/26)
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights