**Key Responsibilities:** + Understand personal impact and supporting role for all management systems, communicate requirements of keep management system to plant wide resources. + Support quality team metrics and continuous improvement targets + Support internal auditing processes and LPA, as required. + Interface with plant wide employees to understand / resolve quality issues. + Read / Interpret blueprints and specification to maintain and support process controls. (CP, PFMEA, SWI, SPC) + Identify and support product/process continuous improvement activities, to reduce scrap, increase capability, and productivity using statistical data analysis. + Assist AQE and Metrology in development of robust gauging systems. + Facilitate and support corrective and preventative actions. + Train and develop plant wide resources in process controls and standard work. + Participate in Advanced Quality Planning / Launch activities, as voice of manufacturing to achieve successful launches. + Interact with Supplier Quality in resolving supplier issues, that directly impacted manufacturing. + Maintain and support customer requirements, metrics, and satisfaction. + Support Field Engineering activities, through being the voice through customer. + Communicate and leverage customer issues and lessons learned through Customer Escalation Reports and Lessons Learned. Maintain and support customer requirements, metrics, and satisfaction, including customer visits. **Qualification and Skills** Formal Qualifications Essential Bachelor’s degree in technical field or equivalent quality/manufacturing experience 2+ years Automotive Experience Specific Functional Capabilities, Knowledge and Skills Required Essential Effective written and verbal communication skills Formal problem-solving skills (5WHYs, 8D, fishbone, PPS, Six Sigma Training etc.) Experience with core quality tools, including MSA, APQP, PPAP, DFMEA/PFMEA and SPC Interpretation of drawings and technical specifications (including GD&T) **Desirable:** Technical Experience working in Quality Function Manufacturing process experience Experience/training with management systems Knowledge of customer standards and specific requirements Knowledge of Driveline products and processes Knowledge of Inspection and Test methodologies. Knowledge of Gage, Inspection, and Test equipment design and development Experience conducting RCFAs (root cause failure analyses) on products. Lean Principles, Continuous Improvement, etc. Travel Requirements Able to travel internationally and domestically when required. Able to accommodate meetings at unusual times of day or week. Estimated travel <20% Country Specific Requirements (to be completed if required) GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.