Humana’s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands: CenterWell & Conviva. Operating as payer-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient’s physical, emotional, and social wellness.
Primary Care Organization is seeking a Market President to manage the South Carolina area. This role is responsible for developing a detailed market strategy, which aligns to the overall goals of the Primary Care Organization. We are seeking an individual who will bring exceptional leadership and vision, assume broad responsibility for staff leadership across business and clinical operations within the market, and form key relationships with physicians, specialists, hospital networks and health plans within the South Carolina area. This role will also work cross-functionally with corporate leaders across the organization.
In this role you will:
Assume responsibility for the financial performance (P&L) of the market in South Carolina including membership growth and retention, clinic margin performance, and cost control initiativesDevelop strategic relationships with health plan payers, brokers and community partners in the market with sensitivity to potential partnership & growth opportunitiesEnsure successful execution of attracting, developing, motivating, and retaining organizational talentLead medical center operations consistent with programs that optimize best practices in patient care to enhance overall patient experienceDrive overall market performance thru oversight of: clinical staffing, clinical coding initiatives, Hedis/Star gap closure and utilization management initiativesCollaborate with clinical leadership to drive clinical performance and claims cost reduction initiativesIn the future create innovative partnership opportunities with primary care practices in the marketplace to grow our Managed Service (MSO) businessSuccess in this position shall be measured across several key performance indicators including but not limited to:
Patient satisfactionPhysician engagement/satisfactionClinical outcomesFinancial outcomeOperational performance outcomesMembership growth and retentionUse your skills to make an impact
Required Qualifications
Must reside or be willing to relocate to Greenville/upstate, Myrtle beach, Columbia, or Charleston Bachelor’s Degree10+ years of progressive leadership experience in large, complex, and integrated healthcare or payer settingValue-based care experience, preferably in a clinic settingExperience in healthcare management and/or operations, Provider Practice/Healthcare or medical center operationsExperience in P&L management and budgeting functions, with progressive business and financial analysis experience with a focus on financial reporting, resource prioritization, variance analysisAbility to work effectively with physician and health system leadership with experience in contract negotiationProven ability to drive strategy, set and meet established targets, and manage clinical programsPreferred Qualifications
Master’s degree in health services or Business Administration preferredBusiness development AND/OR experience successfully building out marketsStrong influencing skills, across matrixed environmentAbility to effectively lead in a changing environment and experience with change management is strongly desired5 years of leadership experience in a comparable panel management, population health, and/or disease management roleExpert knowledge of various external market forces affecting medical centers specific to relationships with hospitals, practitioners, and third party payersManagement experience leading multiple departments and cross functional teamsDemonstrated experience with managed care operationsStrong communication, organizational, interpersonal, customer service and team building skillsExperience with major clinical IT platforms, and fluent with complex electronic medical record platforms and corresponding successful data extractionExperience developing and implementing clinical, service, and operational process improvement initiatives on both the small and large scaleExtensive experience in leading and bringing to fruition successful provider related relationships across primary care, specialists and regional health systemsScheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.