Field Support Specialist
Brookfield Properties
Location
Charleston - 997 Morrison Drive, Suite 402
Business
We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!
Job Description
*Part-Time Position*
Location: St. Louis, MO
Primary Responsibilities: The Field Support Specialist is primarily responsible for completing key field and operational tasks to enable each market to function at its highest capacity and deliver excellence from construction through Move-in experience.
Skills & Competencies:
+ 2+ years of work experience in a related field or work, preferably property management, maintenance or construction
+ Demonstrated organizational and communication skills
+ Demonstrated problem-solving and time-management abilities
+ Experience working in a customer focused, fast paced environment
+ Detail oriented, with the ability to produce high quality work in a deadline-oriented environment and an ability to multi-task
+ Knowledge of fair housing and local real estate laws, a plus
+ Intermediate knowledge of Word, Excel, and PowerPoint, a plus
+ Willing and able to learn property inspection software and operate it on mobile devices.
+ MRI experience a plus
+ Demonstrated ability to work independently and as a team
+ Valid driver's license and reliable transportation to conduct daily site/property inspections and other duties as needed in the field. Compensation for mileage is provided.
Essential Job Functions:
+ Regularly inspect vacant homes, and performs light cleaning tasks to ensure asset is always tour or MI ready and to validate prospect feedback
+ Demonstrate basic maintenance repair skillset in order to change smoke detector batteries, light bulbs, filters, reprogram garage door remote etc., as necessary
+ Communicate information with cross-functional team members; ability to use technology to take appropriate photos and complete documentation of inspections or provide updates while in the field.
+ Ability to act on behalf of the Market as a representative witness in court for matters related to rent or lease violations.
+ Assist in utility inspections
+ Prepares home for Move-In, by identifying any issues, removing any non-essential signage, rekeying the home and placing new key into the permanent lockbox after removing the temporary lockbox
+ Verify HOA, HUD, City, and other municipality inspections/violations
+ First-line validation for scammers, squatters, and vacancy checks for homes suspected to have skipped; take photos, work with local law enforcement when needed, and post appropriate Abandonment Notice or similar at door.
+ Conduct yourself in a courteous and professional manner at all times.
+ Other duties, as assigned by supervisor or leadership team.
Key Metrics & Responsibilities:
+ On-time completion of assigned inspections daily/weekly
+ Inspections audited regularly for accuracy
+ Responsible in part for the market's occupancy, downtime and maintaining homes that comply with the Standard of Safe, Clean and Functional
+ Move-in maintenance issues (< 0.5 items / home)
DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Why work for Maymont Homes ?
Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!
Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.
Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.
Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 395 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.
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