**Job Description** Act as a liaison between GM, it's dealerships, or IAM stores Facilitating mentoring and consulting to ensure monthly / yearly sales and service objectives are met Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM Build and manage relationships Monitor personnel training and ensure compliance with GM requirements/objectives Assist with inventory management, including vehicle and or parts ordering and inventory balancing Analyze dealer sales, local market, and competition to identify revenue opportunities Increase sales of GM vehicles and parts to its customers Assist in customer problem resolution Performs other related duties as assigned **Additional Job Description** **Required Qualifications:** - Bachelor’s Degree: Administrative career or Industrial Engineering, preferably -Required experience in similar position: from 1 to 3 years. -English Level: Advanced. (80%) - Key Skills: + **Knowledge and Skills:** + In Sales or Operations in the automotive industry. + Negotiation + Analytical skills + Ability to follow up on distributors' needs, requirements, proposals, and problems. + Decision making + Oral and written communication skills + Pressure and stress management + Interpersonal relationships, teamwork, sense of urgency, persuasion, and customer satisfaction. + Availability of time + Availability to travel **Preferred Qualifications:** -Microsoft Office. In case you need any reasonable adjustment to continue with your process, let your recruiter know. Remember to attach your CV when applying to this vacancy. Just so you know…diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (https://search-careers.gm.com/en/working-at-gm/)** **Our Culture** **How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)** Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.