Marketing Communications Manager (On- Site Stamford)
Charter Spectrum
JOB SUMMARY
This position is responsible for planning, execution and analysis of multiple marketing communication projects and programs.
This role is on-site, Stamford (combination of 4 days in-office and 1 remote day).
MAJOR DUTIES AND RESPONSIBILITIES
Manage project details, data collection, reporting and communication to successfully drive project efforts Support project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools. Lead cross-functional team to design and implement customer support collateral and communicationsPartner with Product team on development of communication campaignsFocus on segmentation and personalized messaging to deliver relevant, timely selling points and/or product educationBuild communication and experience journey for complex product related initiativesPartner with Marketing Research, Customer Operations and Product teams to design surveys, capture quantitative customer insights and understand competitive landscape to shape communication and CX strategies Create project summaries for executive review, taking complex information and presenting in a concise, digestible view Facilitate data needs for execution Leverage a variety of tools including Microsoft Office Suite and Tableau to track key program performance metrics and identify trends Deliver data-driven presentations; clearly articulate findings in written reports and PowerPoint decks using charts, graphs, tables, maps and other exhibits. Ad hoc reporting and analysis as needed Create POs and track expenses Assist with special projects that may be assignedREQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Required Education
BS/BA in Marketing or related field or equivalent work experience
Required Related Work Experience
7+ years managing projects/ execution
WORKING CONDITIONS
#LI-NT1
MCU500 2024-37852 2024
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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