BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast-growing businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a Best Place to Work in Austin, is searching for a Marketing Coordinator to join our team. You will support key initiatives for the company by helping stakeholders across Marketing, Product, Support, and the Technical PMO team complete marketing campaign deliverables according to schedule, scope and budget. The ideal candidate is well-versed in anticipating, identifying, managing and communicating project risks and has excellent communication and relationship-building skills.

 **Please submit your resume in English for review.**

What You Will Do

Oversee the intake, traffic management and capacity of Marketing production requests

Serve as the primary point of contact for all project intake requests, assessing project needs and assigning resources accordingly.

Collaborate with creative, marketing teams to manage workflows and prioritize tasks.

Monitor project progress and adjust schedules and resources as needed.

Ensure all team members adhere to creative briefs and project requirements.

Support production teams in the execution of assets and deliverables

Partner with business and product stakeholders in identifying, managing and communicating key project risks and leading risk management strategies

Maintain, track, report, and understand variances in the project deliverables and timeline by working closely with business stakeholders such as products, marketing campaigns, design, and operations managers. 

Assist in the evaluation and implementation of project management tools and processes to enhance department efficiency.

Who You Are

Minimum of 3 years of experience in marketing coordination, project management, or a similar role within a marketing or creative department.

Experience supporting cross-functional Marketing, Creative, and/or Design teams in a fast-paced SasS (or comparable) tech company environment 

Experience with JIRA a plus

Experience working with graphic designers, art directors, copywriters, videographers, photographers, animators and creative and production teams

Experience in supporting the execution of creative deliverables such as digital ads, collateral for events, video, branding, and social media

Strong influencing skills and proven ability to get things done without formal authority

Strong organizational and time-management skills, with a proven ability to manage multiple projects simultaneously.

Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams.

Proficiency in project management software (e.g., Monday.com, Jira, Asana).

Knowledge of marketing processes and the creative development lifecycle.

Ability to work under tight deadlines and adapt to changing priorities.

Preferred Qualifications:

Familiarity with creative production processes and digital asset management.

Experience working with 3rd party creative agencies

Certification in Project Management (e.g., PMP, CAPM).

This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities.

 

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Diversity, Equity & Inclusion at BigCommerce   Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.