You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization that sits within Enterprise Digital & Data Solutions (EDDS). It is American Express’ marketing services centre of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions.

American Express Comms & MarTech Experiences (ECMX) team is a global organization that sits within the Digital & Data Solutions (EDDS) team. It is American Express’ marketing services centre of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions.

How will you make an impact in this role?

This role sits within a global team responsible for enabling Merchant and Card Member growth strategies, while ensuring flawless marketing delivery and a continuous focus on operational transformation. The role is responsible for the solution design and delivery of marketing campaigns which is required to go through an end to end Campaign Execution Process and includes the governance, setup and mandatory review and approvals required before launching in-market.

Key Responsibilities Provide comprehensive marketing campaign consultation, solution design and execution services to Marketing partners in support of strategic priorities. Collaborate with key business partners to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers. Partner with Product teams and other stakeholders to identify and implement process transformation opportunities across the marketing lifecycle – with a focus on driving speed to market, agility and improved quality metrics. Build Marketing Operations expertise - understand the possibilities/nuances of products, processes & capabilities available to our marketing partners. Provide outstanding customer service to marketing colleagues across the enterprise.

Minimum Qualifications Passion for/interest in Marketing Operations and/or Project Management & Delivery. Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end. Excellent relationship/partner leadership skills/experience with ability to interact, consult and influence up and down across multiple partners.oh Strong problem-solving skills and willingness to get into the details to identify solutions. Ability to operate independently and collaborate effectively with colleagues; experience working in a deadline driven dynamic, fast paced, global environment.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Flexible work arrangements and schedules with Amex Flex  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.