About The RoleThe RealReal seeks an experienced Marketing Intern to join our Retention Marketing team, who is passionate about identifying and creating solutions that help our business grow. In this role, you will focus on marketing campaigns to engage our customers across email, SMS, push, in app and direct mail messaging. You will work most closely with copy and creative teams along with cross-functional partners like data science and merchandising. The ideal candidate is both creative and data driven, passionate about personalization, exhibits excellent problem solving, thrives in a fast-paced environment, has a willingness to adapt and a commitment to getting things done.

**This is a 10 week internship from 6/2/2025 - 8/8/2025.**

What You Get To Do Every Day

Manage marketing executional calendar

Create audiences and coupons for promotional campaigns

Build omni channel creative briefs for ad hoc campaigns 

Analyze and report results of new and ongoing campaigns across email, in-app, push, sms and direct mail channels

Partner with marketing production team to QA day-to-day campaigns ensuring copy, assets and links are correct

Communicate with project managers to ensure marketing assets are handed off to production team on time

Key Projects

Audit existing campaigns and audiences across all channels

Manage and maintain the marketing documentation for platforms and processes

What You Bring To The Role

Minimum Requirements:

Full-time (minimum 12 credit hours) undergraduate student pursuing a degree in Marketing, Business, Communications, or a related field graduating after December 2025

Strong analytical skills and a passion for data-driven decision-making.

Excellent written and verbal communication skills.

Organizational skills to manage campaigns and meet deadlines.

Precision in executing marketing campaigns and monitoring results.

Ability to work collaboratively in a team environment

Preferred Requirements:

Familiar with The RealReal business model (two-sided marketplace: buyers & sellers)

Experience with Salesforce Marketing Cloud/Braze or similar ESPs

Proficient in Excel

Understanding of retention/lifecycle marketing concepts

Compensation, Benefits, + Perks

This role is not eligible for benefits.

The expected hourly rate for this role is 20.00-25.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.