The Marketing Manager, Rebates & Rewards manages corporate rebate programs while building and maintaining strong relationships with our customers who participate in these programs. The incumbent is tasked to use an analytical mindset to develop and improve loyalty programs and processes year over year, increasing the customer centric model while driving sales growth in the business. Their primary focus is on understanding client needs, ensuring satisfaction, and driving ongoing engagement through our rebate and rewards programs while ensuring business growth through customer buying behaviors.
Incumbent would manage new and existing corporate marketing rebate programs, including new program development, program carry over and on time payouts with vendors. Manager will enforce rebate policies while identifying continuous improvement on financial loyalty programs & digital experiences to enhance customer loyalty, retention, and acquisition.
Incumbent will also be responsible for overseeing the marketing specialist that delivers on the day-to-day program activities, including but not limited to program policies, procedures, program reporting and program enhancements driving the success of said programs to the businesses.
The ideal candidate will have a strong background in business analytics, rebate program management, business acumen, with a keen understanding of market trends, data analysis, customer behavior and a proven track record of driving customer satisfaction and enhanced loyalty.